Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.4 out of 10
N/A
N/AN/A
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
EmpowerSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EmpowerSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmpowerSAP Sales Cloud
Features
EmpowerSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.0
3 Ratings
14% above category average
SAP Sales Cloud
8.5
154 Ratings
8% above category average
Customer data management / contact management8.93 Ratings8.3146 Ratings
Workflow management8.83 Ratings8.7148 Ratings
Territory management8.83 Ratings8.2132 Ratings
Opportunity management9.72 Ratings9.0144 Ratings
Integration with email client (e.g., Outlook or Gmail)8.83 Ratings8.2138 Ratings
Contract management8.83 Ratings8.0135 Ratings
Quote & order management9.93 Ratings8.7135 Ratings
Interaction tracking7.73 Ratings8.8139 Ratings
Channel / partner relationship management9.33 Ratings8.5133 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
7.7
3 Ratings
0% below category average
SAP Sales Cloud
8.9
132 Ratings
14% above category average
Case management8.33 Ratings8.7127 Ratings
Call center management7.73 Ratings9.1116 Ratings
Help desk management7.23 Ratings8.8117 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
6.1
2 Ratings
24% below category average
SAP Sales Cloud
8.1
133 Ratings
5% above category average
Lead management7.12 Ratings8.1132 Ratings
Email marketing5.22 Ratings8.1113 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
8.3
2 Ratings
7% above category average
SAP Sales Cloud
8.3
145 Ratings
7% above category average
Task management8.02 Ratings8.4137 Ratings
Billing and invoicing management8.82 Ratings8.3115 Ratings
Reporting8.02 Ratings8.2133 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.2
3 Ratings
18% above category average
SAP Sales Cloud
8.4
143 Ratings
9% above category average
Forecasting8.83 Ratings8.1133 Ratings
Pipeline visualization9.82 Ratings8.9134 Ratings
Customizable reports8.83 Ratings8.1138 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
5.8
3 Ratings
28% below category average
SAP Sales Cloud
8.1
140 Ratings
6% above category average
Custom fields6.63 Ratings7.9140 Ratings
Custom objects6.13 Ratings7.9133 Ratings
Scripting environment3.32 Ratings8.6116 Ratings
API for custom integration7.12 Ratings8.1125 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
7.2
3 Ratings
16% below category average
SAP Sales Cloud
9.2
143 Ratings
9% above category average
Single sign-on capability6.13 Ratings9.3137 Ratings
Role-based user permissions8.33 Ratings9.1137 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.8
2 Ratings
26% above category average
SAP Sales Cloud
9.0
100 Ratings
18% above category average
Social data9.82 Ratings8.7100 Ratings
Social engagement9.72 Ratings9.496 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
7.4
3 Ratings
2% below category average
SAP Sales Cloud
8.5
119 Ratings
12% above category average
Marketing automation6.63 Ratings8.3115 Ratings
Compensation management8.23 Ratings8.795 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
6.6
2 Ratings
15% below category average
SAP Sales Cloud
8.3
124 Ratings
8% above category average
Mobile access6.62 Ratings8.3124 Ratings
Best Alternatives
EmpowerSAP Sales Cloud
Small Businesses
Salesflare
Salesflare
Score 10.0 out of 10
Salesflare
Salesflare
Score 10.0 out of 10
Medium-sized Companies
Kintone
Kintone
Score 9.7 out of 10
Kintone
Kintone
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EmpowerSAP Sales Cloud
Likelihood to Recommend
9.4
(3 ratings)
8.5
(165 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.1
(15 ratings)
Usability
8.6
(3 ratings)
7.0
(10 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(1 ratings)
5.9
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.6
(4 ratings)
Configurability
8.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.6
(125 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
EmpowerSAP Sales Cloud
Likelihood to Recommend
Empower ERP
I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
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SAP
SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
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Pros
Empower ERP
  • Keep track of all our employee's 401K accounts
  • They take care of all notices for account holders
  • They take care of all tasks in a timely manner.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Empower ERP
  • Sometimes the tiles are removed automatically or stop working.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Empower ERP
We have had no problems and will stay with Empower for our 401k needs.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Empower ERP
I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Empower ERP
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Empower ERP
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Empower ERP
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Empower ERP
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Empower ERP
It stood out when compared for features, legacy, customer support, and on-premises deployment.
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SAP
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
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Scalability
Empower ERP
No answers on this topic
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Return on Investment
Empower ERP
  • It has improved employee experience and is a good tool for management to track things.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization