Empower vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.3 out of 10
N/A
N/AN/A
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
EmpowerSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EmpowerSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmpowerSAP Sales Cloud
Features
EmpowerSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.6
2 Ratings
20% above category average
SAP Sales Cloud
8.5
150 Ratings
8% above category average
Customer data management / contact management9.82 Ratings8.4143 Ratings
Workflow management9.72 Ratings8.7144 Ratings
Territory management9.72 Ratings8.1129 Ratings
Opportunity management9.52 Ratings8.9140 Ratings
Integration with email client (e.g., Outlook or Gmail)9.52 Ratings8.2135 Ratings
Contract management9.52 Ratings8.1132 Ratings
Quote & order management9.52 Ratings8.6132 Ratings
Interaction tracking9.72 Ratings8.8136 Ratings
Channel / partner relationship management9.52 Ratings8.5130 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
9.7
2 Ratings
23% above category average
SAP Sales Cloud
8.8
129 Ratings
13% above category average
Case management9.72 Ratings8.6124 Ratings
Call center management9.72 Ratings9.0113 Ratings
Help desk management9.72 Ratings8.7114 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
8.0
1 Ratings
3% above category average
SAP Sales Cloud
8.1
130 Ratings
4% above category average
Lead management8.01 Ratings8.2129 Ratings
Email marketing8.01 Ratings8.1111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
7.3
1 Ratings
5% below category average
SAP Sales Cloud
8.3
142 Ratings
8% above category average
Task management8.01 Ratings8.3134 Ratings
Billing and invoicing management6.01 Ratings8.3112 Ratings
Reporting8.01 Ratings8.2130 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.7
2 Ratings
23% above category average
SAP Sales Cloud
8.4
140 Ratings
8% above category average
Forecasting9.72 Ratings8.2130 Ratings
Pipeline visualization9.72 Ratings8.8131 Ratings
Customizable reports9.72 Ratings8.1135 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
8.8
2 Ratings
14% above category average
SAP Sales Cloud
8.1
137 Ratings
5% above category average
Custom fields9.72 Ratings7.9137 Ratings
Custom objects9.72 Ratings7.9130 Ratings
Scripting environment8.01 Ratings8.5113 Ratings
API for custom integration8.01 Ratings8.1122 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
9.8
2 Ratings
15% above category average
SAP Sales Cloud
9.1
140 Ratings
8% above category average
Single sign-on capability9.82 Ratings9.2134 Ratings
Role-based user permissions9.82 Ratings9.0134 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.6
2 Ratings
25% above category average
SAP Sales Cloud
9.0
97 Ratings
18% above category average
Social data9.72 Ratings8.797 Ratings
Social engagement9.52 Ratings9.293 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
9.4
2 Ratings
22% above category average
SAP Sales Cloud
8.5
116 Ratings
12% above category average
Marketing automation9.42 Ratings8.3112 Ratings
Compensation management9.42 Ratings8.692 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
10.0
1 Ratings
27% above category average
SAP Sales Cloud
8.3
121 Ratings
8% above category average
Mobile access10.01 Ratings8.3121 Ratings
Best Alternatives
EmpowerSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EmpowerSAP Sales Cloud
Likelihood to Recommend
9.0
(2 ratings)
8.3
(147 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.1
(14 ratings)
Usability
9.0
(2 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(1 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
Configurability
8.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(110 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
EmpowerSAP Sales Cloud
Likelihood to Recommend
Empower ERP
Does all the work for correct deductions from employee's pay. When there is an issue with any employee's account, Empower works hard researching the issue and getting to the problem to correct it in a timely manner. My submitting payroll deductions is fast and easy. There are no issues there.
Read full review
SAP
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
Read full review
Pros
Empower ERP
  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Empower ERP
  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Empower ERP
We have had no problems and will stay with Empower for our 401k needs.
Read full review
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
Empower ERP
It is very useful. From managing leaves to working hours, it keeps track of everything. Also, it currently has all the features required for managing employees seamlessly.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Empower ERP
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Empower ERP
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Online Training
Empower ERP
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Empower ERP
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Alternatives Considered
Empower ERP
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Scalability
Empower ERP
No answers on this topic
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
Read full review
Return on Investment
Empower ERP
  • It has improved employee experience and is a good tool for management to track things.
Read full review
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization