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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Pricing
    EmptorisLess Annoying CRM
    Editions & Modules
    Emptoris
    $59.00
    Per User Per Month
    Always
    $15
    per month per user
    Offerings
    Pricing Offerings
    EmptorisLess Annoying CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
    More Pricing Information
    Community Pulse
    EmptorisLess Annoying CRM
    Considered Both Products
    IBM
    No answer on this topic
    Less Annoying CRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    54 Answers
    Features
    EmptorisLess Annoying CRM
    Contract Authoring
    Comparison of Contract Authoring features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Less Annoying CRM
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates7.84 Ratings00 Ratings
    Clause library/saved fields8.34 Ratings00 Ratings
    Guided logic8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Less Annoying CRM
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract editing8.74 Ratings00 Ratings
    Collaborating on contracts7.53 Ratings00 Ratings
    MS Word plug-in7.52 Ratings00 Ratings
    Approval process8.24 Ratings00 Ratings
    Interdepartmental workflows7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Less Annoying CRM
    -
    Ratings
    Contract database7.75 Ratings00 Ratings
    Contract search7.55 Ratings00 Ratings
    Contract milestone reminders & alerts8.53 Ratings00 Ratings
    Custom contract reports7.44 Ratings00 Ratings
    Tracking contract status8.44 Ratings00 Ratings
    Compliance check7.93 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    Customer data management / contact management00 Ratings9.963 Ratings
    Workflow management00 Ratings9.555 Ratings
    Territory management00 Ratings8.124 Ratings
    Opportunity management00 Ratings9.947 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.751 Ratings
    Contract management00 Ratings8.425 Ratings
    Quote & order management00 Ratings7.721 Ratings
    Interaction tracking00 Ratings9.945 Ratings
    Channel / partner relationship management00 Ratings8.727 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    Case management00 Ratings9.947 Ratings
    Help desk management00 Ratings9.948 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    Lead management00 Ratings9.039 Ratings
    Email marketing00 Ratings8.621 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    Task management00 Ratings9.951 Ratings
    Reporting00 Ratings9.537 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    Forecasting00 Ratings7.817 Ratings
    Pipeline visualization00 Ratings8.432 Ratings
    Customizable reports00 Ratings9.927 Ratings
    Customization
    Comparison of Customization features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    8.8
    53 Ratings
    14% above category average
    Custom fields00 Ratings9.752 Ratings
    Scripting environment00 Ratings8.311 Ratings
    API for custom integration00 Ratings8.510 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    Marketing automation00 Ratings8.711 Ratings
    Compensation management00 Ratings8.64 Ratings
    Platform
    Comparison of Platform features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    Mobile access00 Ratings9.934 Ratings
    Security
    Comparison of Security features of Emptoris and Less Annoying CRM
    Feature
    Emptoris
    -
    Ratings
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    Role-based user permissions00 Ratings10.031 Ratings
    Best Alternatives
    EmptorisLess Annoying CRM
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmptorisLess Annoying CRM
    Likelihood to Recommend
    8.1
    (15 ratings)
    9.9
    (65 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    9.1
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    9.9
    (51 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.1
    (30 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    EmptorisLess Annoying CRM
    Likelihood to Recommend
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Pros
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Cons
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Likelihood to Renew
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Usability
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Support Rating
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Alternatives Considered
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Return on Investment
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.