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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic

    Score8.6 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A

    Sigma

    Score8.4 out of 10
    N/ASigma Computing headquartered in San Francisco provides a suite of data services such as code free data modeling, data search and explorating, and related BI and data visualization services.N/A
    Pricing
    EpicSigma
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EpicSigma
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Contact us for pricing.
    More Pricing Information
    Community Pulse
    EpicSigma
    Considered Both Products
    Epic
    No answer on this topic
    Sigma Computing
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    94%
    Would buy again
    118 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    92%
    Happy with the feature set
    116 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    77 Answers
    Features
    EpicSigma
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic and Sigma Computing
    Feature
    Epic
    8.3
    7 Ratings
    10% above category average
    Sigma Computing
    -
    Ratings
    Real-time eligibility verification8.36 Ratings00 Ratings
    Claims management8.36 Ratings00 Ratings
    Coding8.37 Ratings00 Ratings
    Patient billing8.37 Ratings00 Ratings
    Financial Reporting8.36 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic and Sigma Computing
    Feature
    Epic
    7.9
    7 Ratings
    3% above category average
    Sigma Computing
    -
    Ratings
    Rule-based scheduling8.67 Ratings00 Ratings
    Automated appointment reminders10.05 Ratings00 Ratings
    Automated patient check-in7.25 Ratings00 Ratings
    Multi-location support8.66 Ratings00 Ratings
    Calendar interface5.06 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic and Sigma Computing
    Feature
    Epic
    8.6
    7 Ratings
    18% above category average
    Sigma Computing
    -
    Ratings
    Charting / document management9.37 Ratings00 Ratings
    Templates9.37 Ratings00 Ratings
    Patient portal8.67 Ratings00 Ratings
    Mobile/tablet support7.97 Ratings00 Ratings
    Fax integration8.65 Ratings00 Ratings
    Integration with other EMR and PM systems7.27 Ratings00 Ratings
    Workflow automation7.95 Ratings00 Ratings
    Speech recognition10.04 Ratings00 Ratings
    Customization7.67 Ratings00 Ratings
    E-prescribing9.37 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic and Sigma Computing
    Feature
    Epic
    9.5
    7 Ratings
    13% above category average
    Sigma Computing
    -
    Ratings
    HIPAA compliance10.07 Ratings00 Ratings
    Role-based permission levels9.37 Ratings00 Ratings
    Data backups and redundancy9.37 Ratings00 Ratings
    Local mode / networking failsafe9.37 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic and Sigma Computing
    Feature
    Epic
    7.7
    7 Ratings
    2% above category average
    Sigma Computing
    -
    Ratings
    Task tracking6.97 Ratings00 Ratings
    Specialty-specific workflows6.97 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.37 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epic and Sigma Computing
    Feature
    Epic
    -
    Ratings
    Sigma Computing
    7.5
    163 Ratings
    8% below category average
    Pixel Perfect reports00 Ratings5.4104 Ratings
    Customizable dashboards00 Ratings9.3161 Ratings
    Report Formatting Templates00 Ratings7.7133 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epic and Sigma Computing
    Feature
    Epic
    -
    Ratings
    Sigma Computing
    7.5
    166 Ratings
    6% below category average
    Drill-down analysis00 Ratings8.0155 Ratings
    Formatting capabilities00 Ratings7.0163 Ratings
    Integration with R or other statistical packages00 Ratings7.35 Ratings
    Report sharing and collaboration00 Ratings7.7162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Epic and Sigma Computing
    Feature
    Epic
    -
    Ratings
    Sigma Computing
    7.5
    156 Ratings
    9% below category average
    Publish to Web00 Ratings7.3103 Ratings
    Publish to PDF00 Ratings7.7130 Ratings
    Report Versioning00 Ratings7.0120 Ratings
    Report Delivery Scheduling00 Ratings7.6132 Ratings
    Delivery to Remote Servers00 Ratings7.968 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epic and Sigma Computing
    Feature
    Epic
    -
    Ratings
    Sigma Computing
    6.8
    149 Ratings
    16% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.6147 Ratings
    Location Analytics / Geographic Visualization00 Ratings5.626 Ratings
    Predictive Analytics00 Ratings6.218 Ratings
    Best Alternatives
    EpicSigma
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    eClinicalWorks
    Score7.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EpicSigma
    Likelihood to Recommend
    8.6
    (8 ratings)
    8.2
    (170 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (6 ratings)
    Usability
    9.0
    (6 ratings)
    7.6
    (48 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (6 ratings)
    10.0
    (47 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    EpicSigma
    Likelihood to Recommend
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
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    Sigma Computing
    We were able to set up client-facing embedded reports with ease and security. The interface is not difficult to learn, although we may not be aware of or lack the necessary expertise to utilize more advanced features that would likely benefit us.
    Incentivized
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    Pros
    Epic
    • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
    • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
    • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
    • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
    • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
    Incentivized
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    Sigma Computing
    • Allows end users to easily dive into the data without having direct access to the table in our database management software.
    • Can easily turnaround dashboards that are detailed and visually pleasing.
    • Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards.
    Incentivized
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    Cons
    Epic
    • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
    • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
    Incentivized
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    Sigma Computing
    • Sigma Computing does not allow custom ordering of pivot fields in pivot tables easily
    • Sigma Computing lacks functionality for creating tables or sections that dynamically adjust to the browser window's height while maintaining a fixed height textbox at the bottom
    • Sigma Computing does not provide straightforward options for formatting totals in tables, such as renaming 'Total' to 'Average', 'Team Total', etc
    • Sigma Computing does not support searching by individual tab names within a workbook
    Incentivized
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    Likelihood to Renew
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
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    Sigma Computing
    Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established
    Incentivized
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    Usability
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
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    Sigma Computing
    It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
    Incentivized
    Read full review
    Reliability and Availability
    Epic
    No answers on this topic
    Sigma Computing
    Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
    Incentivized
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    Performance
    Epic
    No answers on this topic
    Sigma Computing
    It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
    Incentivized
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    Support Rating
    Epic
    The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
    Incentivized
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    Sigma Computing
    They are very friendly and informative. They are quick in resolving our queries and help us understand very minute things as well. They are quick in creating feature tickets based on our custom requirements, and they would also create a bug ticket if there is any discrepancy and get that checked on time.
    Incentivized
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    In-Person Training
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    Sigma Computing
    No answers on this topic
    Online Training
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
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    Sigma Computing
    No answers on this topic
    Implementation Rating
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
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    Sigma Computing
    Was not involved in implementation
    Incentivized
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    Alternatives Considered
    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    Sigma Computing
    With Looker, to be effective, a substantial amount of coding & modeling needs to happen in LookML. Being another language to learn, users have to context switch again from at a minimum either SQL or Python into LookML. The concept of being able to source control, code review, and deploy your models is a plus though.
    Tableau is the gold standard for data visualization, no question. Power users will be able to create dazzling content that Sigma won't necessarily be able to easily match. However, since development usually happens via an extract, helping other users troubleshoot is an arduous process. Trying to re-do or un-do all the transformations and calculations that cause a certain number is very difficult.
    With Sigma, all the queries happen directly against Snowflake and you can see the query logs. The data modeling happens right in a tabular, spreadsheet-like manner, so within only a few minutes, substantial transformations can happen, with visualizations just a few more clicks away.
    Read full review
    Scalability
    Epic
    No answers on this topic
    Sigma Computing
    It is a cloud service offering that is able to expand based on your usage
    Incentivized
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    Return on Investment
    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
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    Sigma Computing
    • Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health.
    • Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation.
    • Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns.
    Incentivized
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    ScreenShots