Epicor ECM vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 4.5 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
Epicor ECMGoogle Drive
Editions & Modules
No answers on this topic
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
Epicor ECMGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
Epicor ECMGoogle Drive
Top Pros
Top Cons
Features
Epicor ECMGoogle Drive
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
4 Ratings
13% above category average
Google Drive
-
Ratings
Content capture & imaging9.04 Ratings00 Ratings
File sync, storage & archiving9.04 Ratings00 Ratings
Document management9.04 Ratings00 Ratings
Records management10.04 Ratings00 Ratings
Content search & retrieval10.04 Ratings00 Ratings
Enterprise content collaboration9.03 Ratings00 Ratings
Content publishing & creation9.02 Ratings00 Ratings
Security, risk management & information governance9.94 Ratings00 Ratings
Contract lifecycle management9.03 Ratings00 Ratings
Automated workflows9.94 Ratings00 Ratings
Artificial intelligence9.01 Ratings00 Ratings
Mobile support10.02 Ratings00 Ratings
Integration9.93 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Epicor ECM
-
Ratings
Google Drive
8.7
205 Ratings
3% above category average
Versioning00 Ratings8.6181 Ratings
Video files00 Ratings8.1174 Ratings
Audio files00 Ratings8.2168 Ratings
Document collaboration00 Ratings9.3202 Ratings
Access control00 Ratings9.0200 Ratings
File search00 Ratings9.0204 Ratings
Device sync00 Ratings9.1191 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Epicor ECM
-
Ratings
Google Drive
8.4
199 Ratings
4% below category average
User and role management00 Ratings8.4188 Ratings
File organization00 Ratings8.0198 Ratings
Device management00 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Epicor ECM
-
Ratings
Google Drive
8.8
199 Ratings
3% above category average
Performance00 Ratings8.6197 Ratings
Reliability00 Ratings9.2199 Ratings
Storage Reports00 Ratings8.587 Ratings
Best Alternatives
Epicor ECMGoogle Drive
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor ECMGoogle Drive
Likelihood to Recommend
10.0
(7 ratings)
8.8
(206 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(5 ratings)
Usability
-
(0 ratings)
8.8
(36 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(7 ratings)
Support Rating
9.9
(3 ratings)
7.9
(48 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Epicor ECMGoogle Drive
Likelihood to Recommend
Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
Read full review
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
Read full review
Pros
Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Likelihood to Renew
Epicor Software
No answers on this topic
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Read full review
Usability
Epicor Software
No answers on this topic
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Read full review
Reliability and Availability
Epicor Software
No answers on this topic
Google
Always available
Read full review
Performance
Epicor Software
No answers on this topic
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Read full review
Support Rating
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
Read full review
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Read full review
In-Person Training
Epicor Software
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
Read full review
Implementation Rating
Epicor Software
No answers on this topic
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Read full review
Alternatives Considered
Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
Read full review
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Read full review
Scalability
Epicor Software
No answers on this topic
Google
I have always been able to access
Read full review
Return on Investment
Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Read full review
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives