ER/Studio vs. LogicMonitor

Data Architect is well suited at organizations of all sizes. It is never too early or unnecessary to enforce proper modelling and design standards on data solutions, and this tool will help that greatly by providing an industry leading data modelling tool, ability to import ETL mappings for data lineage, enforcing and managing naming conventions through the naming convention tool, and publishing of data dictionaries through the report publisher. I was successfully able to build models, provide traceability, and document source to target with lineage throughout for both the business (by providing business definitions in the descriptions), and technical teams (by documenting ETL instructions in text fields) along with field level mapping (by creating "Attachments" representing data sources, tables, and fields) providing easy search capabilities using business friendly terms

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For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.

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• ER/Studio has the ability to provide consistent field names and data types through domains, which are templates. This provides a way to have consistent naming of common fields, like CreatedBy and the data types for the fields. They also have the ability to change all the fields that use that domain to a different data type.
• ER/Studio provides the ability to create custom macros. These macros can be used to apply everything from standard fields based on domains to naming all constraints and indexes. I've also used a macro that comes with ER/Studio to spell check field and table names.
• My favorite feature is the ability to compare your data model to databases for deployments of changes, and to other data models.

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• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

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• ER\Studio licensing can be cumbersome and upgrading from one version to another usually takes several phone calls and emails to the licensing group to get the update installed and running.
• The repository can be slow when the model count gets larger. By large I mean 20 to 30 models.
• A nice feature that I would like to see is table comments be displayed on the model along with the attributes. Currently you have to choose between the two.

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• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

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I can call or email support and both get quick turn around. The only issue is they are on the west coast (US) and have a west coast work schedule and I'm on the East coast.

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The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

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Add good training

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The training is good but room to improve

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The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

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ER/Studio is the most mature, reach in features and quality and therefore useful. Unfortunately, it lacks compatibility with AWS Redshift.

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Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

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• ER/Studio has had a positive impact on my project as we can develop the data model and have a clear understanding of business needs before we continue with the development phase.

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• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info