Eventbrite vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eventbrite
Score 6.8 out of 10
N/A
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
EventbriteZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
EventbriteZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events
More Pricing Information
Community Pulse
EventbriteZoom Events & Webinars
Considered Both Products
Eventbrite
Chose Eventbrite
I haven't used any of the big competitors that seem to be in the space. To me, Eventbrite is the leader in this game.
Zoom Events & Webinars

No answer on this topic

Features
EventbriteZoom Events & Webinars
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Eventbrite
8.5
2 Ratings
2% above category average
Zoom Events & Webinars
-
Ratings
Calendar integration10.01 Ratings00 Ratings
Integrates with social media10.01 Ratings00 Ratings
Event registration5.52 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Eventbrite
9.5
1 Ratings
14% above category average
Zoom Events & Webinars
9.3
31 Ratings
6% above category average
Branding options9.01 Ratings8.731 Ratings
Attendee list export10.01 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Eventbrite
3.9
2 Ratings
68% below category average
Zoom Events & Webinars
8.5
5 Ratings
7% above category average
Registration, RSVP, and ticketing5.52 Ratings9.05 Ratings
Email marketing1.01 Ratings8.73 Ratings
Audience engagement7.01 Ratings8.45 Ratings
Event recording1.01 Ratings8.05 Ratings
Event analytics5.02 Ratings9.15 Ratings
Livestreaming00 Ratings9.24 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.53 Ratings
Best Alternatives
EventbriteZoom Events & Webinars
Small Businesses
Whova
Whova
Score 9.3 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EventbriteZoom Events & Webinars
Likelihood to Recommend
6.0
(58 ratings)
8.6
(80 ratings)
Likelihood to Renew
9.5
(5 ratings)
2.0
(3 ratings)
Usability
6.3
(8 ratings)
8.7
(11 ratings)
Support Rating
7.5
(23 ratings)
7.2
(7 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
EventbriteZoom Events & Webinars
Likelihood to Recommend
Eventbrite
We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
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Zoom
Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
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Pros
Eventbrite
  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
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Zoom
  • Zoom calendar integration is a great way to see what calls are upcoming
  • Ease of use for screen sharing and video call settings
  • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
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Cons
Eventbrite
  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
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Zoom
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
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Likelihood to Renew
Eventbrite
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Eventbrite
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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Zoom
Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
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Support Rating
Eventbrite
I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
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Zoom
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
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Implementation Rating
Eventbrite
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Eventbrite
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
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Zoom
We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
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Return on Investment
Eventbrite
  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
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Zoom
  • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
  • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
  • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
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ScreenShots

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features