TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Read&Write

    Score8.6 out of 10
    N/ARead&Write is a literacy support tool that helps individuals of all abilities read, write, and express themselves with confidence. For education and the workplace, its assistive features include text-to-speech, word prediction, and research tools for users with diverse learning needs.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Read&WriteZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Read&WriteZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Read&WriteZoom Workplace
    Considered Both Products
    Everway (formerly Texthelp and n2y)
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    157 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    120 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    155 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    86 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    104 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Read&WriteZoom Workplace
    Writing and Proofreading
    Comparison of Writing and Proofreading features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    6.9
    159 Ratings
    10% below category average
    Zoom Workplace
    -
    Ratings
    Spelling and grammar check6.7137 Ratings00 Ratings
    Machine translation6.2114 Ratings00 Ratings
    Integrations7.0119 Ratings00 Ratings
    Browser extension7.6142 Ratings00 Ratings
    Speech-to-Text7.6143 Ratings00 Ratings
    Picture Dictionary7.0126 Ratings00 Ratings
    Dictionary7.1139 Ratings00 Ratings
    Highlighters7.4143 Ratings00 Ratings
    Audio maker5.8108 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Read&Write and Zoom Workplace
    Feature
    Read&Write
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    Read&WriteZoom Workplace
    Small Businesses
    No answers on this topic
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Ginger Business
    Score7.9 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Ginger Business
    Score7.9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Read&WriteZoom Workplace
    Likelihood to Recommend
    8.4
    (163 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    8.1
    (15 ratings)
    9.4
    (27 ratings)
    Usability
    8.1
    (10 ratings)
    9.5
    (46 ratings)
    Availability
    9.1
    (5 ratings)
    9.1
    (2 ratings)
    Performance
    7.7
    (5 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.9
    (43 ratings)
    6.4
    (46 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (6 ratings)
    6.4
    (11 ratings)
    Configurability
    5.5
    (5 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    7.6
    (3 ratings)
    8.0
    (13 ratings)
    Ease of integration
    9.1
    (3 ratings)
    7.3
    (2 ratings)
    Product Scalability
    8.4
    (5 ratings)
    9.8
    (3 ratings)
    Professional Services
    9.1
    (1 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    8.5
    (3 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    8.5
    (3 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Read&WriteZoom Workplace
    Likelihood to Recommend
    Everway (formerly Texthelp and n2y)
    Read&Write is especially well-suited to supporting students with reading accommodations during independent work, content-area instruction, and written-response tasks. In my 5th-grade classroom, one of the most effective scenarios is during science and social studies lessons, where students are expected to read complex informational texts independently. There can also be occasional challenges when websites, PDFs, or testing platforms are not fully compatible with all Read&Write features.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Everway (formerly Texthelp and n2y)
    • Creates vocabulary lists for students that include symbols, definitions, and space to add additional notes or images (a staff favorite)
    • Intuitive word prediction that supports spelling, grammar, and reduces the number of keystrokes needed
    • Text-to-speech on any digital text using the regular reader or screenshot reader, making almost any content accessible
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Everway (formerly Texthelp and n2y)
    • I would like to use the practice reading aloud tool more, but the kids that I work with have a hard time understanding the concept. I think that, while there are a lot of tools available, sometimes they are hard for younger students to understand.
    • The hover to read function is nice as well, but my students struggle with the fact that if you move the mouse once it starts reading it will start all over in a new area. It's not as smooth as I would like it to be.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Everway (formerly Texthelp and n2y)
    I'm just really impressed with the software and the access it gives to learners who are used to coming up against barriers in education. It's a quick-fix for a learner - something they can access usefully and productively with very little training. I also love that learners can access Read&Write on their devices at home - that really is a game changer.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Everway (formerly Texthelp and n2y)
    I am giving this an 9. Not a perfect score because working on PDFs is better but not yet as easy as I need for it to be. Working with many students who have executive function challenges, I need a smooth simplistic access method. We are not quite there yet for writing on PDFs. Overall the toolbar on Read&Write is super easy to access and I love that the suite includes several tools on the toolbar providing a solution to many accessibility challenges.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Everway (formerly Texthelp and n2y)
    Seems to be available when Internet is working.
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Everway (formerly Texthelp and n2y)
    there are issues with the dictation not running smoothly.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Everway (formerly Texthelp and n2y)
    The support team at Texthelp is excellent. They're all super helpful and open to feedback and new ideas. Still, more importantly, they are ultimately fully committed to aligning with us and ensuring they help us provide the best education possible. Furthermore, they're open to new features and always communicate this incredibly well.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Online Training
    Everway (formerly Texthelp and n2y)
    It was easy to learn to use
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    Everway (formerly Texthelp and n2y)
    It took a solid 2 weeks for R&W to work on our students chromebooks even after reaching out to tech support. The toolbar was greyed out and not accessible to students. Took a long time before tech support helped us solve this problem.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Everway (formerly Texthelp and n2y)
    We are still learning how to use Equatio. I am not a mathematician and therefore I am finding understanding it a bit more difficult. Once I understand how to use it I will be able to cascade it down. My hope is that it will be as useful as Read & Write
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Everway (formerly Texthelp and n2y)
    The pricing is reasonable. A lower tier with just screen reading and basic functions would be nice, but not a deal-breaker.
    Incentivized
    Read full review
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Everway (formerly Texthelp and n2y)
    The product can be used on as many devices at once as needed
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Everway (formerly Texthelp and n2y)
    • We are early to deploying Read&Write but hope to see increased test scores
    • We are early to deploying Read&Write but hope to see decreases in student behaviors triggered by challenging ELA assignments
    • We are early to deploying Read&Write but hope to see improvements in student self perception as a result of increased ELA success
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Read&Write Screenshots

    Screenshot of the translatorScreenshot of the text-to-speech functionalityScreenshot of the Similar Word CheckerScreenshot of Screen MaskingScreenshot of a scanScreenshot of the PDF Reader

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.