TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    Zoho Billing

    Score7.9 out of 10
    N/AZoho Billing is a comprehensive billing management solution designed to facilitate one-time invoicing, recurring billing, Subscription Management, and multi-model usage-based billing. The platform automates the entire Quote-to-Cash (Q2C) cycle, ranging from plan configuration to payment collection, revenue recognition, and financial reporting. Zoho Billing functions as a revenue management platform engineered to manage every stage of the Q2C process within a unified…

    $25

    per month per organization (billed annually)

    Pricing
    ExpensifyZoho Billing
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    Standard
    $25
    per month per organization (billed annually)
    Premium
    $59
    per month per organization (billed annually)
    Enterprise Edition
    Custom
    Offerings
    Pricing Offerings
    ExpensifyZoho Billing
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExpensifyZoho Billing
    Considered Both Products
    Expensify
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    224 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    183 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    222 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    121 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    123 Answers
    No answers on this topic
    Features
    ExpensifyZoho Billing
    Expense Management
    Comparison of Expense Management features of Expensify and Zoho Billing
    Feature
    Expensify
    9.6
    170 Ratings
    15% above category average
    Zoho Billing
    -
    Ratings
    Employee Expense Reporting9.8170 Ratings00 Ratings
    Corporate Card Reconciliation9.474 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and Zoho Billing
    Feature
    Expensify
    9.4
    158 Ratings
    16% above category average
    Zoho Billing
    -
    Ratings
    Customizable Approval Policies9.4109 Ratings00 Ratings
    Financial Document Management9.4114 Ratings00 Ratings
    Payment Status Tracking9.8130 Ratings00 Ratings
    Payment Audit Trail9.8101 Ratings00 Ratings
    Duplicate Bill Detection9.3130 Ratings00 Ratings
    Advanced OCR9.0108 Ratings00 Ratings
    Electronic Funds Transfer9.491 Ratings00 Ratings
    Best Alternatives
    ExpensifyZoho Billing
    Small Businesses
    Brex
    Score9 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpensifyZoho Billing
    Likelihood to Recommend
    9.6
    (264 ratings)
    6.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (165 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.5
    (44 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ExpensifyZoho Billing
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    Zoho
    [Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
    Incentivized
    Read full review
    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    Zoho
    • Integrating with other ZoHo modules
    • Pricing
    Read full review
    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
    Read full review
    Zoho
    • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
    Incentivized
    Read full review
    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    Zoho
    Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.
    Read full review
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
    Read full review
    Zoho
    Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
    Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
    Incentivized
    Read full review
    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
    Read full review
    Zoho
    • We no longer worry about missing payments or tracking the rental program.
    Incentivized
    Read full review
    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

    Zoho Billing Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot