Extreme Wireless Access Points vs. HPE Networking Instant On Access Points vs. UniFi WiFi Access Points

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

Incentivized

It is possible that we have a bad luck with the deployment. However, It is capable to perform enterprise-level security to fit some of the organization's standards. With Airwave and other tools, it's easy to manage and administrate your wireless environment. Make aware of the IPsec tunnel from each user to the controller if you are using Clearpass for NAC. If you have a remote office with local resources, you will need controller or IAP to route traffic locally. If you have many remote offices, you will need to deploy controllers or IAP in each office, which lead to additional cost and management.

I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.

Incentivized

• Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
• Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
• Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.

Incentivized

• They offer both a controller-based and controller-less option. This allows customers of all sizes to deploy a wireless network without the upfront cost of controller hardware. A controller can be added later.
• Aruba also offers Airwave which is a single management point for all AP swarms in the environment. It offers many reporting features as well as visual RF maps displaying heatmaps of the AP signals and client positioning.
• The Aruba Access Point we have (224s and 225s) also offer both PoE and external power supplies for those smaller deployments that may not have PoE capable switches.

Incentivized

• Ubiquti WLAN is very easy on setup for fast deployment.
• The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
• It also does a great job of publishing timely updates to firmware, and addressing bug issues.
• The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.

Incentivized

• In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
• Customer service is outsourced overseas.
• In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.

Incentivized

• We have had a bunch of these stop working after a power outages. We are guessing a surge or something caused them to stop working.
• Some of the documentation is outdated. It seems they like to make changes to how things work and it usually mean less access and insight into the devices you manage.
• The auto signal strength feature could use a little work. It seems like even when we turn it down all the way it tries ot increases the signal strength.

Incentivized

• Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
• The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
• Some of the 'tooltips' within the Controller software could be more informative.

Incentivized

Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.

Incentivized

It is a good and stable product, and does exactly what it is intended for. It provides a good wifi connection, and ensures that the users on the work floor can do their work well. In addition, there are so many technical possibilities, that you can configure the wifi network completely to the specific wishes of the work floor.

Incentivized

Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Incentivized

Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.

Incentivized

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

Incentivized

Aruba Wireless Network support has always been reliable and great to work with. There was a period during the HPE acquisition of Aruba Wireless where getting in touch with an engineer took somewhat longer than usual, but it still was not a huge issue. The most difficult part of the merger was getting an accurate view of our inventory according to HPE Aruba as they were merging/choosing a system to host all of that information.

Incentivized

Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.

Incentivized

I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.

Incentivized

When comparing Aruba Instant Wi-Fi Access Points to Cisco Meraki MR the most significant factors are pricing and license fees. At the current cost of one Meraki MR AP, we can deploy three Aruba Instant Wi-Fi Access Points, providing equivalent functionality, coverage, and performance.

Incentivized

Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.

Incentivized

• Linking APs to AD, via NPS, and gaining the password reset policy; helped us move past some issues that we were held up on with SOC
• Segregating corporate wifi and guest wifi, plus forcing guest wifi to agree to the Acceptable Use Policy, was needed to pass a compliance audit of the network.
• Being able to locate which users are connected to which individual wifi AP, has been a asset with troubleshooting
• APs sharing connections allows for us to overlap the wifi zones and create redundancy if an AP were to go offline for any reason.

Incentivized

• Excellent uptime and reliability
• If licensed properly, failover is easy
• The newest version upgrade is somewhat cumbersome as they want us to replace hardware, which seems silly, so we are on the most current legacy supported version. Once unsupported, we will need to replace hardware.

Incentivized

• Can't say it enough, prices are awesome, so ROI is very high IMHO.
• Remote cloud management allows me to service more clients at greater distances.
• Project estimates become much more attractive when you can show the savings vs more expensive solutions.

Incentivized