Likelihood to Recommend A solo developer or small team that wants to integrate development, feature planning and ui design in a single app can find a lot of value in using Figma, since the FigJam whiteboard and UI editor are in the same app. Business plans and software features can be mapped out on FigJam and then implemented in the UI editor, that way there is reduced context switching and teams can operate smoothly without having to toggle between multiple apps.
Read full review Read full review Pros As a visual designer, I spend 90% of my working time in Figma. So, as a design tool, Figma is mature and feature-rich. It covers all the basic needs and provides extras, such as simple prototyping and the ability to use external plugins. Collaboration: It’s very easy to work together on the same file in Figma. You can easily brainstorm together or use Figma as a shared screen. Smartness of components: Figma provides many adaptability options for components that allow building very flexible and scalable layouts. Read full review Customer data management Lead management Campaign strategy design Read full review Cons Access control - it wasn't apparent to me at first that a project was shared with everyone in the company vs just people i choose to share it with. I think the inverse should be the default. Sometimes it struggles to import old sketch files - no clue how to make this better, but its frustrating Read full review Microsoft does not provide HTML for forms. They provide a div that needs to authenticated and is a real pain in the [butt]. They provide no canned unsubscribe button. Copying the code from a template doesn't work either, even though your code will pass testing when you build out an email. Overall the work marketing automation tool on the market. It's like they did no research into what users might want or what the competitors are offering. Read full review Likelihood to Renew It's by far the best tool and I feel delighted using it every day.
Read full review I wouldn't even think of renewing our use of Marketing 365. It's worthless
Read full review Usability It's so simple to use! I have no background in UI design but basic designing and I was able to learn this software Figma within 3-5 days. There are tons of tutorials available on Youtube from so many popular YouTubers in the space, you can just go through them and start designing.
Read full review Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.
Read full review Support Rating I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
Read full review Very reliable
Read full review Alternatives Considered Much more intuitive,
Adobe XD fails to keep up with the newest market changes thus it did not let us stay on top of the technology. The big plus of Figma is that the majority of our clients worked with it, whereas it was not the case with
Adobe XD . You can get similar results working with both, but the process will be different in Figmas favour
Read full review While the cost was significantly more than other vendors we looked at, the tools are similar to our previous tool so conversion would be (somewhat) easy. We chose it because it directly integrates with Microsoft Dynamics CRM - which we integrated at the same time.
Read full review Return on Investment Negative -- the Figma mirror app is quite poorly connected with Figma itself, hence when we were conducting user testing, we got some incorrect data. Positive -- time spent for discussion because we have something visual to base on discussion on Negative -- it's difficult to find files and comments, which is a lost of time Read full review It has improved ROI for the organization replacing the old marketing tools being used earlier. Made the organization cloud ready earlier the organization was using on-Prem based solution. Read full review ScreenShots