What users are saying about
Figma
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Top Rated
476 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 476 reviews and ratings
Top Rated
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 140 reviews and ratings
Attribute Ratings
- MURAL is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.8
Figma
88%
38 Ratings
9.2
MURAL
92%
17 Ratings
Likelihood to Renew
9.0
Figma
90%
1 Rating
MURAL
N/A
0 Ratings
Usability
8.5
Figma
85%
4 Ratings
MURAL
N/A
0 Ratings
Support Rating
8.3
Figma
83%
26 Ratings
9.0
MURAL
90%
1 Rating
Likelihood to Recommend
Figma
If you want to create a UI design quickly and don't have much knowledge specifically for using any tool for UI Design, Figma is best-suited. Its basic version is free, so you can first learn it like a pro, and then if you like you can purchase it. It's available for all the platforms as it has a web version that can be directly accessed by your browser. Also, it has preview apps for android and ios. Figma has tutorials on their website but they are somewhat not for basic users, so I'll recommend Figma to create some.
CEO (Chief Executive Officer)
SubCrunchEntertainment, 1-10 employees
MURAL
Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.

Verified User
Analyst in Product Management
Insurance Company, 1001-5000 employeesPros
Figma
- Collaboration! we stopped sharing screen in zoom, now we all jump into Figma and magically everything connects and flow way better.
- Memory management! Figma manage all the assets so well, that we sometimes have all project assets in one single file with multiple pages and it loads instantly. Keeping everything in one place, easy to access and to developers or designers complain about they stations running out of ram!
- Sharing!, getting a link to an exact pixel is magical, discussion can now have way more context than what it had before.
- Auto-layouts! Although is not new in the ecosystem, Figma does a pretty awesome job with molecules and particles, so you can create better design systems that can stretch to any screen, making it a design once for all devices!
Area Director
Koombea, IncInternet, 201-500 employees
MURAL
- Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
- Drag-and-drop components for ease of use
- Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
Business Analyst
ThoughtWorksInformation Technology & Services, 5001-10,000 employees
Cons
Figma
- Some of the auto-layout features seem to have bugs every so often.
- The account management between different Figma spaces doesn't seem super intuitive.
- When navigating to the same work space on different devices, the file name view is not remembered (as that may be a device-specific preference that is not tied to an account preference).
Product and Service Designer
Solution Design Group (sdg)Design, 201-500 employees
MURAL
- It'd be nice that the zoom regulation could be easier to manage
- The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
- A faster and easier way to Integrate with ms office

Verified User
Program Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
Figma
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month per editor
Figma Editions & Modules
Edition
Starter | Free |
---|---|
Professional | $1442 |
Organization | $5402 |
- none
- per year
Additional Pricing Details
—MURAL
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
MURAL Editions & Modules
Edition
Starter | $121 |
---|---|
Plus | $201 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
Plans are billed annually.Likelihood to Renew
Figma
Figma 9.0
Based on 1 answer
Loading time is high, hence 1 score is less
Solution Consultant
DigivalInformation Technology & Services, 51-200 employees
MURAL
No score
No answers yet
No answers on this topic
Usability
Figma
Figma 8.5
Based on 4 answers
Our designers and developers love this tool because it eliminates the need to package designs into a separate folder. We used to upload all PSDs or In Design files in a dropbox folder, and this tool changes that. However, as a project manager, I find it a little clunky. Most of the time, all I want to do is view a specific design, but Figma defaults to be zoomed out and then you have to zoom in and scroll to the specific design in order to see it

Verified User
Project Manager in Marketing
Design Company, 11-50 employeesMURAL
No score
No answers yet
No answers on this topic
Support Rating
Figma
Figma 8.3
Based on 26 answers
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
UX Designer
Bluebeam, Inc.Computer Software, 201-500 employees
MURAL
MURAL 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Principal Consultant
Gobeyond PartnersManagement Consulting, 201-500 employees
Alternatives Considered
Figma
Figma doesn't have operating system problems, working well with Windows, Mac, etc (as Sketch is only available on Mac computers), or a lot of bugs and performance issues (as Adobe XD still does). Figma is a lot easier to use as it is 100% web based, winning over these 2 competitors.Also, is worth mentioning the HUGE plugin libraries, embedded into the app. It makes the work a lot easier.
Operations Manager
Garupa DesignDesign, 11-50 employees
MURAL
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Landscape Architect
SmithGroupArchitecture & Planning, 1001-5000 employees
Return on Investment
Figma
- Lots of saved time and energy by being able to have feedback loops in the same program that stores the designs. We don’t have to use multiple programs to have a conversation about a single design.
- Being able to have feedback loops within the program also saves on subscriptions to programs designed to solicit feedback, such as Zeplin or InVision.
- It took significant time to onboard designers who were primarily familiar with the interface of Adobe programs to Figma. Because we primarily use Adobe programs, this took a lot of time that we could have spent creating and iterating.

Verified User
Professional in Research & Development
Education Management Company, 51-200 employeesMURAL
- It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
- MURAL definitely has hands in increasing the business for the organization by increasing productivity.
- MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
Senior Software Engineer
CloudwerxComputer Software, 51-200 employees