Likelihood to Recommend Figma is very well suited for software design. I've used it for several years for all kinds of apps, from small companies to multinational corporations. The infinite whiteboard is fantastic and provides the free workspace I need, just like having a big design studio in real life. The ability to collaborate in real-time with other team members is great and enhances communication tremendously. Conversely, Figma is not great at doing jobs in print or anything that you would normally do in Photoshop or Illustrator. And that's fine. Those apps are made for a different purpose than Figma.
Read full review I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review Pros Figma includes robust prototyping features, allowing designers to create interactive and animated prototypes Figma integrates well with various other tools and platforms, including Slack, Jira, and user testing tools Figma has a vibrant community and a wealth of resources, including templates, plugins, and tutorials. Read full review enables easy for all collaboration especially in the hybrid environment makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders Read full review Cons Animated prototyping. Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype Swapping a component but retaining inputted copy or imagery. Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming Folder structures - larger teams need multiple layers of folder structure to help find things. Branch performance - we need better, more user-friendly solutions to get designs to merge better. Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need. Default sharing options need improvement. Responsive ratios' in prototyping without having to recreate pages. Better collaboration with Jira to bring in links in the design mode not just dev mode. Read full review It'd be nice that the zoom regulation could be easier to manage The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption A faster and easier way to Integrate with ms office Read full review Likelihood to Renew Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
Read full review Usability It's so simple to use! I have no background in UI design but basic designing and I was able to learn this software Figma within 3-5 days. There are tons of tutorials available on Youtube from so many popular YouTubers in the space, you can just go through them and start designing.
Read full review Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from most similar software. This always causes me problems switching to a graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
Read full review Reliability and Availability The only regret I have is, its not available when there is no internet
Read full review Performance I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
Read full review Support Rating I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
Read full review Chat support tends to get back to you within a few hours and are always helpful.
Read full review In-Person Training In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
Read full review Online Training Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
Read full review Alternatives Considered Figma blows these out the park. Adobe's system is very different, and I think this shows in their attempted acquisition of Figma. I've not used Sketch or Invision, but their lack of market presence says a lot—designers like using the best tools. Axure is definitely more comprehensive in prototype testing but very hard to adapt to use—the hotkeys aren't even the same!
Read full review Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review Scalability I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
Read full review Return on Investment Seamless integration of designs into Jira have helped double the level of accuracy during development. Interactive access to preview prototypes, flows and mockups has made a huge difference for us. When components are updated in ways that changes the copy or architecture, it breaks all of its instances creating a massive source of anxiety for everyone on the team. The fact that we are uncertain whether our updates will retain text overrides forces us to triple check each time, decreasing our operational efficiency. When high-fidelity prototypes are built to showcase new concepts, their ability to appear almost identical to our production site makes it much easier for stakeholders to get involved in decision making therefore allowing us to make more well rounded decisions. Read full review Mural allows us to draft communications for clients that aim to increase the NPS of the organization Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards Read full review ScreenShots