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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Filevine

    Score8.3 out of 10
    N/AFilevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A

    8am™ MyCase

    Score8.6 out of 10
    N/A8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…

    $49

    per month per user

    Pricing
    Filevine8am™ MyCase
    Editions & Modules
    No answers on this topic
    Basic
    $49
    per month per user
    Pro
    $99
    per month per user
    Advanced
    $119
    per month per user
    Offerings
    Pricing Offerings
    Filevine8am™ MyCase
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Filevine8am™ MyCase
    Considered Both Products
    Filevine
    Chose Filevine
    i haven't reviewed other legal tools aside from MyCase that charges for every little thing and does not seem to be a good value in comparison to Filevine.
    Incentivized
    Chose Filevine
    I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels …
    Incentivized
    8am
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    37 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    28 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    39 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    21 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    27 Answers
    92%
    Implementation went as expected
    11 Answers
    User Ratings
    Filevine8am™ MyCase
    Likelihood to Recommend
    8.4
    (44 ratings)
    8.9
    (15 ratings)
    Likelihood to Renew
    9.8
    (3 ratings)
    9.5
    (4 ratings)
    Usability
    8.4
    (43 ratings)
    8.6
    (9 ratings)
    Support Rating
    2.0
    (1 ratings)
    9.2
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Filevine8am™ MyCase
    Likelihood to Recommend
    Filevine
    AI is here - whether we like it or not, lawyers and paralegals are using it. Filevine gives users the AI in a safe way that isn't in the public domain or discoverable. Lois has given our users the AI tools so we can control how AI is deployed and used, keeping our data safe, our client information protected and eliminating the possibility of any open AI searches being discoverable
    Incentivized
    Read full review
    8am
    It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
    Incentivized
    Read full review
    Pros
    Filevine
    • Customization - you can easily add sections and fields
    • Workato and Zapier integration works well - we can connect Filevine to a multitude of other platforms and services
    • Texting and faxing is available across the entire platform
    • Integration with Vinesign for e-signature completion
    Incentivized
    Read full review
    8am
    • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
    • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
    • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
    Incentivized
    Read full review
    Cons
    Filevine
    • I think the new update on contact cards needs to be a little more simpler, I love that they added the extension portion, but it's just a bit clunky and too big. It also take longer to load.
    • I think that Filevine doesn't need to log you out every day, when I log it it give me the option to remember device for 180 days, sometimes im in the middle of editing a document in Filevine and it signs me out.
    Incentivized
    Read full review
    8am
    • Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
    • Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
    • Billing (doesn't consider that billing contacts for a case may change based on who can pay)
    Incentivized
    Read full review
    Likelihood to Renew
    Filevine
    It's worth our investment, we've reached a 75% ROI within the last 3 years, it was not easy but we feel that we succeeded, 75% it was not from one day to the other, it was a huge effort delivered from everyone in our organization and now we're living our dream.
    Incentivized
    Read full review
    8am
    I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
    Incentivized
    Read full review
    Usability
    Filevine
    It is very user friendly. I can upload documents and ask questions like any AI tool, but it is secure and not published publicly for client confidentiality reasons. I think it is helpful for quickly reviewing files for next steps and what has been done on the case. It is less helpful for legal advice because of hallucination concerns, although I haven't attempted to have it cite to case law
    Incentivized
    Read full review
    8am
    It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
    Incentivized
    Read full review
    Support Rating
    Filevine
    Their live video chat support is a good resource, but often the problem cannot be resolved through this chat, and then promises to have someone follow up are almost always dropped. Filevine fails to make corrections for glitches or missing basic functions.
    Incentivized
    Read full review
    8am
    One of the things we liked most about Tabs3 when we used that system was its support. PracticePanther was step behind in support when we switched to it, but when we switched to MyCase, it actually seems to be a step ahead of Tabs3. The chat support feature has saved me hours on dealing with issues both internally with users and externally with clients trying to navigate the client portal.
    Incentivized
    Read full review
    Online Training
    Filevine
    No answers on this topic
    8am
    We love the program.
    Incentivized
    Read full review
    Implementation Rating
    Filevine
    Filevine charged a lot for implementation, both directly to Filevine and their partners, but they failed to deliver on what was promised
    Incentivized
    Read full review
    8am
    None. This thing is a no brainer for a small law firm.
    Incentivized
    Read full review
    Alternatives Considered
    Filevine
    I have not used any other system before and I cannot imagine myself using any other one. I am used to the layout and overall whole design of Filevine so I hope I don't have to switch to a different system any time soon or ever in the coming future
    Incentivized
    Read full review
    8am
    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
    Incentivized
    Read full review
    Return on Investment
    Filevine
    • Tracking Settlements for each month and improved accountability and incentivized more settlements for the firm by 40%
    • Helping track expenses and reduced costs by 10%
    • Helped the firm generate better reviews by helping keep clients up to date improving client retention rate by 20%
    Incentivized
    Read full review
    8am
    • Organization: I know where to go for my case details
    • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
    • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
    Incentivized
    Read full review
    ScreenShots

    8am™ MyCase Screenshots

    Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting