TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileZilla

    Score9.2 out of 10
    N/AFileZilla is a file transfer protocol (FTP) solution.N/A

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    FileZillaProcessMaker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FileZillaProcessMaker
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FileZillaProcessMaker
    Considered Both Products
    FileZilla
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    23 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    FileZillaProcessMaker
    Customization
    Comparison of Customization features of FileZilla and ProcessMaker
    Feature
    FileZilla
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration00 Ratings7.93 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FileZilla and ProcessMaker
    Feature
    FileZilla
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards00 Ratings8.811 Ratings
    Standard reports00 Ratings8.811 Ratings
    Custom reports00 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of FileZilla and ProcessMaker
    Feature
    FileZilla
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer00 Ratings9.99 Ratings
    Process simulation00 Ratings8.18 Ratings
    Business rules engine00 Ratings9.99 Ratings
    SOA support00 Ratings9.910 Ratings
    Process player00 Ratings7.98 Ratings
    Form builder00 Ratings7.88 Ratings
    Model execution00 Ratings8.18 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of FileZilla and ProcessMaker
    Feature
    FileZilla
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.13 Ratings
    Decision Modeling00 Ratings8.13 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    FileZillaProcessMaker
    Small Businesses
    No answers on this topic
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileZillaProcessMaker
    Likelihood to Recommend
    9.5
    (41 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Usability
    9.7
    (9 ratings)
    6.6
    (5 ratings)
    Support Rating
    9.4
    (16 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    User Testimonials
    FileZillaProcessMaker
    Likelihood to Recommend
    FileZilla
    I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    FileZilla
    • Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
    • The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
    • We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
    • We are also evaluating whether their technical support is responsive.
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Cons
    FileZilla
    • Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
    • Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
    • From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Likelihood to Renew
    FileZilla
    Excellent software that does what it's meant to do, without complication.
    Incentivized
    Read full review
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Usability
    FileZilla
    FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
    Incentivized
    Read full review
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Support Rating
    FileZilla
    I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
    Incentivized
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    FileZilla
    Both perform the job they are expected to do, and they are easy to use. The FileZilla software is a desktop-based app, so I can only access it on the device on which it was installed. Cisco Secure Email allows you to send emails as you would normally, but the email and attachments are secure.
    Incentivized
    Read full review
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    FileZilla
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    Return on Investment
    FileZilla
    • The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
    • The return on investment is quick turnaround for updating files.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    ScreenShots