What users are saying about
Top Rated
107 Ratings
Top Rated
107 Ratings
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Score 9.1 out of 100
10 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

FileZilla

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
David Ferrier | TrustRadius Reviewer

SolarWinds Serv-U

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
Richard Fazakerley | TrustRadius Reviewer

Pros

FileZilla

  • Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
  • The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
  • We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
  • We are also evaluating whether their technical support is responsive.
Robert Worth | TrustRadius Reviewer

SolarWinds Serv-U

  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
Richard Fazakerley | TrustRadius Reviewer

Cons

FileZilla

  • Server version for Linux: The FileZilla Server version is only available for Windows and not available for the Linux Operating System. As we have a huge Linux fan base and most of the servers being deployed on Linux across the world, there is a need for the server version of this software to be available on Linux.
  • Proper tutorials for all the available features: I sometimes feel that this tool offers so many advanced features, but most of them remain hidden behind some nested options. This happens because of a lack of official tutorials of this tool.
Anonymous | TrustRadius Reviewer

SolarWinds Serv-U

  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
Jose Rosario | TrustRadius Reviewer

Usability

FileZilla

FileZilla 9.4
Based on 4 answers
FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
Nicholas De Salvo | TrustRadius Reviewer

SolarWinds Serv-U

No score
No answers yet
No answers on this topic

Support Rating

FileZilla

FileZilla 9.2
Based on 24 answers
I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
Jonah Dempcy | TrustRadius Reviewer

SolarWinds Serv-U

SolarWinds Serv-U 7.4
Based on 6 answers
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FileZilla

We've used mostly either command-line FTP programs built-in to the operating systems, or we've used web-based file transfer sites. Some of these web-based sites might require Java or other specific browser addons, which sometimes are not safe and/or can be hacked, so it's much safer and more convenient to use FileZilla instead for all file transfer purposes.
Anonymous | TrustRadius Reviewer

SolarWinds Serv-U

Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
Anonymous | TrustRadius Reviewer

Return on Investment

FileZilla

  • The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
  • The return on investment is quick turnaround for updating files.
Keisha Chavers | TrustRadius Reviewer

SolarWinds Serv-U

  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.
Rick Ledbetter | TrustRadius Reviewer

Screenshots

Pricing Details

FileZilla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Serv-U

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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