TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fireflies.ai

    Score9.3 out of 10
    N/AFireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

    $10

    per month per user

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Pricing
    Fireflies.aiJoin.me (discontinued)
    Editions & Modules
    Pro
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    Offerings
    Pricing Offerings
    Fireflies.aiJoin.me (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Fireflies.aiJoin.me (discontinued)
    Considered Both Products
    Fireflies.ai
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    85%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    93%
    Implementation went as expected
    26 Answers
    Features
    Fireflies.aiJoin.me (discontinued)
    Notetaking & Recording
    Comparison of Notetaking & Recording features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    9.8
    4 Ratings
    18% above category average
    Join.me (discontinued)
    -
    Ratings
    Recording9.84 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    -
    Ratings
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    High quality audio00 Ratings8.566 Ratings
    High quality video00 Ratings8.269 Ratings
    Low bandwidth requirements00 Ratings7.059 Ratings
    Mobile support00 Ratings7.336 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    -
    Ratings
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Desktop sharing00 Ratings8.573 Ratings
    Whiteboards00 Ratings7.433 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    -
    Ratings
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Calendar integration00 Ratings8.551 Ratings
    Meeting initiation00 Ratings8.464 Ratings
    Integrates with social media00 Ratings7.121 Ratings
    Record meetings / events00 Ratings8.052 Ratings
    Slideshows00 Ratings8.035 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    -
    Ratings
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Live chat00 Ratings8.759 Ratings
    Audience polling00 Ratings7.720 Ratings
    Q&A00 Ratings7.826 Ratings
    Online Events Security
    Comparison of Online Events Security features of Fireflies.ai and Join.me (discontinued)
    Feature
    Fireflies.ai
    -
    Ratings
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    User authentication00 Ratings8.244 Ratings
    Participant roles & permissions00 Ratings8.251 Ratings
    Confidential attendee list00 Ratings8.433 Ratings
    Best Alternatives
    Fireflies.aiJoin.me (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    JioMeet
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fireflies.aiJoin.me (discontinued)
    Likelihood to Recommend
    9.5
    (11 ratings)
    7.1
    (76 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (5 ratings)
    Usability
    9.4
    (6 ratings)
    10.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (25 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Fireflies.aiJoin.me (discontinued)
    Likelihood to Recommend
    Fireflies.ai
    It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.
    Incentivized
    Read full review
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Pros
    Fireflies.ai
    • Helps in transcription & take notes.
    • Listening to the meeting is very easy.
    • Can be integrated into other various software.
    • They also provide the option to download the meeting and the option to like & dislike the recording.
    • And I love their soundbites features which I can use to highlight the specific part of the recording for future use.
    Incentivized
    Read full review
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Cons
    Fireflies.ai
    • Would love to see the formatting of the summary when I download it look better. The headers are usually far too large and I end up reformatting each summary into my preferred format, layout font, etc. If there’s a way for me to preload, what my preferences are, that would be fantastic so I get a fully complete document without having to do much manipulation after the fact.
    • I have my settings, correct but Fireflies.ai doesn’t always attend every Zoom meeting or every teams meeting. It does about 90% of the time, but there is a 10% failure rate which causes us a huge problem for me.
    Incentivized
    Read full review
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Likelihood to Renew
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Usability
    Fireflies.ai
    Given that I work in sales, it is one of the must have tools for the sales team. It helps us understand and review our calls anytime, anywhere. Access to the recording is easy for sales agent as well the team. Summary and transcription saves the time and manual work
    Incentivized
    Read full review
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Support Rating
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Implementation Rating
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Alternatives Considered
    Fireflies.ai
    Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.
    Incentivized
    Read full review
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Return on Investment
    Fireflies.ai
    • The cost is very affordable and getting ROI for it happens within the first meeting.
    • My clients appreciate the quick turn on having an action plan in place for them.
    • I like having a catalog of meetings I can reference to see the client improvements.
    Read full review
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    ScreenShots

    Fireflies.ai Screenshots

    Product screenshotProduct screenshotProduct screenshot