What users are saying about
23 Ratings
121 Ratings
23 Ratings
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Score 8.6 out of 100
121 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Google Chat ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.0

Flock

70%
8.7

Google Chat

87%
Google Chat ranks higher in 6/7 features

Task Management

7.0
70%
6 Ratings
8.7
87%
8 Ratings

Gantt Charts

6.0
60%
4 Ratings
8.6
86%
5 Ratings

Scheduling

6.0
60%
6 Ratings
8.7
87%
11 Ratings

Workflow Automation

5.0
50%
6 Ratings
8.1
81%
7 Ratings

Mobile Access

9.0
90%
8 Ratings
9.4
94%
16 Ratings

Search

10.0
100%
6 Ratings
9.0
90%
14 Ratings

Visual planning tools

6.0
60%
5 Ratings
8.4
84%
7 Ratings

Communication

7.3

Flock

73%
9.0

Google Chat

90%
Google Chat ranks higher in 7/8 features

Chat

9.0
90%
8 Ratings
9.4
94%
17 Ratings

Notifications

8.5
85%
8 Ratings
8.9
89%
17 Ratings

Discussions

8.5
85%
8 Ratings
8.2
82%
15 Ratings

Surveys

8.5
85%
5 Ratings
8.6
86%
10 Ratings

Internal knowledgebase

9.0
90%
5 Ratings
9.3
93%
8 Ratings

Integrates with GoToMeeting

4.0
40%
2 Ratings
9.3
93%
7 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
7 Ratings
9.8
98%
15 Ratings

Integrates with Outlook

5.0
50%
5 Ratings
8.9
89%
6 Ratings

File Sharing & Management

7.8

Flock

78%
8.5

Google Chat

85%
Google Chat ranks higher in 7/8 features

Versioning

8.0
80%
5 Ratings
8.4
84%
11 Ratings

Video files

7.5
75%
6 Ratings
7.7
77%
14 Ratings

Audio files

8.5
85%
6 Ratings
8.0
80%
13 Ratings

Document collaboration

8.0
80%
8 Ratings
8.9
89%
14 Ratings

Access control

8.0
80%
6 Ratings
8.7
87%
11 Ratings

Advanced security features

7.0
70%
6 Ratings
8.2
82%
12 Ratings

Integrates with Google Drive

7.5
75%
8 Ratings
9.3
93%
15 Ratings

Device sync

7.5
75%
7 Ratings
9.2
92%
15 Ratings

Attribute Ratings

  • Flock is rated higher in 2 areas: Usability, Support Rating
  • Google Chat is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Flock

85%
8 Ratings
8.7

Google Chat

87%
17 Ratings

Likelihood to Renew

Flock

N/A
0 Ratings
10.0

Google Chat

100%
1 Rating

Usability

10.0

Flock

100%
1 Rating
8.0

Google Chat

80%
2 Ratings

Support Rating

8.8

Flock

88%
6 Ratings
7.3

Google Chat

73%
3 Ratings

Likelihood to Recommend

Flock

Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.
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Google

Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
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Pros

Flock

  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
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Google

  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review

Cons

Flock

  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
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Google

  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Read full review

Pricing Details

Flock

Starting Price

Editions & Modules

Flock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Google Chat

    Starting Price

    Editions & Modules

    Google Chat editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Flock

      The user interface is fantastic and that makes it easier for all the users
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      Google

      It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
      Read full review

      Support Rating

      Flock

      We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
      Read full review

      Google

      I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
      Read full review

      Alternatives Considered

      Flock

      I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
      Read full review

      Google

      Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
      Read full review

      Return on Investment

      Flock

      • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
      • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
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      Google

      • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
      • I hope we can make it on our own choice of colors to heightened workers vibe
      • It is connected to your email
      Read full review

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