Likelihood to Recommend Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.
Read full review We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
Read full review Pros It accepts a wire transfer from virtually all nations outside the U.S. The customer service support is helpful. Once payment information in our system is updated, it allows for payment for classes from overseas to run smoothly. Read full review Real time status of direct debit payments Homepage dashboard is well made and efficiently tracks the payment status GoCardless website supports multiple language Read full review Cons Delay time could be shortened between the actual time of payment and the confirmation of payment. It could allow for the payer to pay more than the outstanding balance without rejecting additional amounts of money. Refund information by way of Flywire is a little vague. Read full review Not really useable on mobile - no mobile app and poor display in a mobile browser Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives Read full review Usability It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account
Read full review Support Rating There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
Read full review Alternatives Considered Flywire is relatively simple to use with much quicker response time when it comes to customer support.
Read full review GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.
Read full review Return on Investment Cannot think of any negative impact A good number of students are using Flywire to pay for their classes, so it is growing in popularity It reduces the amount of foot traffic at the cashier / payment office when it comes to issues involving payment of classes. Read full review Increase customer digital payments vs. check by 18% and climbing. Decrease time to pay significantly and allow payment directly at time of order. Reduce write-off and non-payment by customer. Cost to Kanopy has been reasonable and benefit exceeds the fees. Read full review ScreenShots