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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    Formstack FormsPandaDoc
    Editions & Modules
    Enterprise
    Contact sales team
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Formstack FormsPandaDoc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form PrefillPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Formstack FormsPandaDoc
    Considered Both Products
    Formstack
    No answer on this topic
    PandaDoc
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    96%
    Would buy again
    222 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    204 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    221 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    174 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    182 Answers
    Features
    Formstack FormsPandaDoc
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    PandaDoc
    -
    Ratings
    Survey templates8.856 Ratings00 Ratings
    Themes8.057 Ratings00 Ratings
    Custom logo/branding8.761 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    PandaDoc
    -
    Ratings
    Changes to live survey6.856 Ratings00 Ratings
    Question design help8.01 Ratings00 Ratings
    Multiple question types8.061 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    7.9
    61 Ratings
    6% below category average
    PandaDoc
    -
    Ratings
    Survey logic flexibility7.961 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    PandaDoc
    -
    Ratings
    Response tracking10.01 Ratings00 Ratings
    Data export10.062 Ratings00 Ratings
    Standard reports7.959 Ratings00 Ratings
    Custom reports5.851 Ratings00 Ratings
    Analytics10.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    PandaDoc
    -
    Ratings
    Access controls10.058 Ratings00 Ratings
    Compliance10.052 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Formstack Forms and PandaDoc
    Feature
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    PandaDoc
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Best Alternatives
    Formstack FormsPandaDoc
    Small Businesses
    Jotform
    Score8.5 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack FormsPandaDoc
    Likelihood to Recommend
    7.7
    (77 ratings)
    8.5
    (329 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    9.1
    (18 ratings)
    Usability
    9.3
    (9 ratings)
    8.3
    (23 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (21 ratings)
    Support Rating
    6.7
    (8 ratings)
    6.1
    (23 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    Formstack FormsPandaDoc
    Likelihood to Recommend
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Pros
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Likelihood to Renew
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Reliability and Availability
    Formstack
    No answers on this topic
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    Formstack
    No answers on this topic
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Support Rating
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Implementation Rating
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Scalability
    Formstack
    No answers on this topic
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.