FortiClient vs. Symantec Endpoint Security

Overall, my experience with the client is good, and because of its performance and lightweight, I recommend this software to my colleagues. Before this, I also used other apps for the same purpose, but my search ended when I came to Forticlient.

Incentivized

Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

Incentivized

• Virtually a one-click action connection to my work network while remote. I just enter my network username & Password, click connect, and I can access all the fileshares as if I were on-site.
• Speed - I have used other virtual network clients in the past, and the speed while working remote with one of them (even on a high speed connection) was easily 10x slower than if I were physically on the network. FortiClient is different, where the speed degradation is on the magnitude of only 2-3x slower - A significant and noticeable difference compared to other clients on the market.
• On MacOS, FortiClient has a little toolbar icon that gives me a status, as well as actions to quickly connect or disconnect from my work network. It is a small thing, but a super handy feature!

Incentivized

• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

Incentivized

• font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
• login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
• frequent disconnects in spite of excellent internet signal
• unacceptable interruptions in patient care

• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

Incentivized

Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.

Incentivized

Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

Incentivized

We have used Forticlient for a number of years now and have found only minor faults with the application. The fact that our end users request little to no training to be able to utilize our VPN says a lot compared to the product we previously used to use for similar tasks. The Forticlient shield is a quick way to 'demonstrate confidence in security' at a glance among our end users - if you see the shield, you are protected. The only downside we've experienced is a few false positive AV detections, but this is more linked to Fortiguard labs/signatures.

Incentivized

The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

Incentivized

We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

Incentivized

FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.

Incentivized

Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

Incentivized

Use a third party deployment tool and not the deployment option within the SEP Manager itself.

Incentivized

Overally, FortiClient has less vulnerabilities than the two other products. The price is comparable to Citrix Gateway, but significantly less than Cisco AnyConnect. Much of the benefits of the FortiClient come with its ability to integrate with other Fortinet solutions. Without that, it is interchangeable with almost any other client.

Incentivized

Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

Incentivized

• Security is essential so we gain trust from clients!
• Data has private so we don't need to worry about additional security.
• More than 95% client needed more security which is fulfil by FortiClient.
• Don't need to use additional securities like SSL certificate or SSH.

Incentivized

• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

Incentivized