What users are saying about
1 Rating
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Score 2 out of 100
4 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

FoxDen (Discontinued)

FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.
Lisa Durant | TrustRadius Reviewer

PanTerra Streams

When traditional companies can't monitor employees during the day, PanTerra Streams is perfect for this situation because it allows them to visually view incoming calls.
Sobhi Payne | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

FoxDen (Discontinued)
3.0
PanTerra Streams
High quality audio
FoxDen (Discontinued)
5.0
PanTerra Streams
High quality video
FoxDen (Discontinued)
1.0
PanTerra Streams
Mobile support
FoxDen (Discontinued)
3.0
PanTerra Streams

Screen Sharing

FoxDen (Discontinued)
4.0
PanTerra Streams
Desktop sharing
FoxDen (Discontinued)
4.0
PanTerra Streams

Online Meetings / Events

FoxDen (Discontinued)
8.0
PanTerra Streams
Meeting initiation
FoxDen (Discontinued)
8.0
PanTerra Streams

Online Events Collaboration

FoxDen (Discontinued)
8.0
PanTerra Streams
Live chat
FoxDen (Discontinued)
8.0
PanTerra Streams

Pros

FoxDen (Discontinued)

  • Easy to join meetings
  • Audio is fairly reliable
  • Moderately easy to host meetings
Lisa Durant | TrustRadius Reviewer

PanTerra Streams

  • Meetings
  • Messaging
  • File Sharing
Jimmy Hampton | TrustRadius Reviewer

Cons

FoxDen (Discontinued)

  • Horrible video quality. It basically never worked, and we stopped using the video feature.
  • Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
  • Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Lisa Durant | TrustRadius Reviewer

PanTerra Streams

  • Expanding to more verticals.
  • API development option within dashboarding.
  • Automation of reports.
Anonymous | TrustRadius Reviewer

Support Rating

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

PanTerra Streams

PanTerra Streams 9.0
Based on 2 answers
My IT people keep saying PanTerra has great support and I love my salespeople. It just shows that PanTerra is willing to go the extra mile. They patiently did all this and made it a pleasant experience, and the software was very reliable. Unlike many UCaaS providers, they do not resell other companies' software. This is no longer about repackaging Broadsoft. Their call center options have unlimited customization and Settings.
Sobhi Payne | TrustRadius Reviewer

Implementation Rating

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

PanTerra Streams

PanTerra Streams 8.5
Based on 2 answers
They got us up running remotely and we have never looked back
Jimmy Hampton | TrustRadius Reviewer

Alternatives Considered

FoxDen (Discontinued)

I believe they selected FoxDen because we use ReadyTalk for voice conferencing and FoxDen represented a cost savings compared to our previous Skype for Business investment. However, in the end, most of our company has abandoned ever using FoxDen and, instead, still uses all of the products listed above (Skype for Business, Google Hangouts, Slack) or just plain ReadyTalk voice conferencing.
Lisa Durant | TrustRadius Reviewer

PanTerra Streams

Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead
Anonymous | TrustRadius Reviewer

Return on Investment

FoxDen (Discontinued)

  • Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
  • Added frustration for everyone who attempted to use it.
  • Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.
Lisa Durant | TrustRadius Reviewer

PanTerra Streams

  • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

FoxDen (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FoxDen (Discontinued) Editions & Modules

Additional Pricing Details

PanTerra Streams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Free Remote, On-site varies, flexible terms

PanTerra Streams Editions & Modules

Edition
Business Basic19.951
Business Plus24.951
Professional29.951
Call Center44.951
  1. per month per seat
Additional Pricing Details
Request 30% discount on pricing for a limited time on all seat types.

Rating Summary

Likelihood to Recommend

FoxDen (Discontinued)
2.0
PanTerra Streams
9.1

Support Rating

FoxDen (Discontinued)
PanTerra Streams
9.0

Implementation Rating

FoxDen (Discontinued)
PanTerra Streams
8.5

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