TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeAgent

    Score5.6 out of 10
    N/AFreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

    $13.50

    per month

    Microsoft Dynamics GP

    Score5.3 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    FreeAgentMicrosoft Dynamics GP
    Editions & Modules
    FreeAgent
    $13.50
    per month
    FreeAgent
    $135
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    FreeAgentMicrosoft Dynamics GP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FreeAgentMicrosoft Dynamics GP
    Considered Both Products
    FreeAgent
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FreeAgentMicrosoft Dynamics GP
    Payroll Management
    Comparison of Payroll Management features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    8.6
    13 Ratings
    13% above category average
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Pay calculation8.012 Ratings6.219 Ratings
    Benefit plan administration8.56 Ratings5.815 Ratings
    Direct deposit files8.92 Ratings7.518 Ratings
    Salary revision and increment management8.86 Ratings6.517 Ratings
    Reimbursement management8.78 Ratings6.016 Ratings
    Customization
    Comparison of Customization features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    6.7
    13 Ratings
    12% below category average
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    API for custom integration4.59 Ratings2.526 Ratings
    Plug-ins8.912 Ratings6.021 Ratings
    Security
    Comparison of Security features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    8.5
    14 Ratings
    4% above category average
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Single sign-on capability9.013 Ratings5.632 Ratings
    Role-based user permissions8.013 Ratings8.140 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    6.4
    23 Ratings
    20% below category average
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Dashboards7.121 Ratings3.429 Ratings
    Standard reports7.621 Ratings6.139 Ratings
    Custom reports4.410 Ratings6.439 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    8.7
    25 Ratings
    13% above category average
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Accounts payable8.020 Ratings6.345 Ratings
    Accounts receivable8.522 Ratings5.736 Ratings
    Cash management8.520 Ratings6.336 Ratings
    Bank reconciliation9.020 Ratings5.541 Ratings
    Expense management8.924 Ratings4.431 Ratings
    Time tracking9.018 Ratings8.014 Ratings
    Fixed asset management8.611 Ratings4.428 Ratings
    Multi-currency support8.110 Ratings2.619 Ratings
    Multi-division support9.05 Ratings3.026 Ratings
    Regulations compliance8.78 Ratings3.214 Ratings
    Electronic tax filing9.120 Ratings9.012 Ratings
    Self-service portal9.011 Ratings7.012 Ratings
    Journals and Reconciliations8.01 Ratings4.626 Ratings
    Global Financial Support00 Ratings6.07 Ratings
    Primary and Secondary Ledgers00 Ratings4.721 Ratings
    Intercompany Accounting00 Ratings3.618 Ratings
    Localizations00 Ratings4.513 Ratings
    Enterprise Accounting00 Ratings2.616 Ratings
    Configurable Accounting00 Ratings3.517 Ratings
    Centralized Rules Framework00 Ratings3.214 Ratings
    Standardized Processes00 Ratings6.119 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    7.4
    4 Ratings
    2% above category average
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Inventory tracking7.72 Ratings5.624 Ratings
    Automatic reordering8.21 Ratings1.013 Ratings
    Location management4.51 Ratings4.018 Ratings
    Manufacturing module9.11 Ratings3.515 Ratings
    Order Management
    Comparison of Order Management features of FreeAgent and Microsoft Dynamics GP
    Feature
    FreeAgent
    8.1
    13 Ratings
    9% above category average
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    Pricing8.19 Ratings3.718 Ratings
    Order entry6.82 Ratings3.721 Ratings
    Credit card processing8.25 Ratings1.012 Ratings
    Cost of goods sold9.13 Ratings5.025 Ratings
    Order Orchestration00 Ratings4.99 Ratings
    End-to-end order visibility00 Ratings3.312 Ratings
    Order exception Resolution00 Ratings3.37 Ratings
    Best Alternatives
    FreeAgentMicrosoft Dynamics GP
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeAgentMicrosoft Dynamics GP
    Likelihood to Recommend
    8.0
    (25 ratings)
    4.0
    (54 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.9
    (7 ratings)
    Usability
    8.5
    (6 ratings)
    5.4
    (10 ratings)
    Availability
    8.9
    (5 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    7.0
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    8.2
    (3 ratings)
    CPA Rating
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FreeAgentMicrosoft Dynamics GP
    Likelihood to Recommend
    FreeAgent
    For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
    Read full review
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Pros
    FreeAgent
    • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
    • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
    • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
    • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Cons
    FreeAgent
    • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
    • API is quite closed so cannot integrate with our other project management tools.
    Incentivized
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Likelihood to Renew
    FreeAgent
    We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
    Incentivized
    Read full review
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Usability
    FreeAgent
    It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
    Incentivized
    Read full review
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Reliability and Availability
    FreeAgent
    Based in a cloud and never had any issues with down time. I can access from any device
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    FreeAgent
    I have never personally used support
    Incentivized
    Read full review
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Implementation Rating
    FreeAgent
    Did not participate
    Incentivized
    Read full review
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Alternatives Considered
    FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
    Incentivized
    Read full review
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Scalability
    FreeAgent
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Return on Investment
    FreeAgent
    • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
    • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
    Read full review
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    ScreenShots