What users are saying about
19 Ratings
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Score 6.1 out of 100
11 Ratings
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Score 9.7 out of 100

Feature Set Ratings

    Cloud PBX

    8.7

    FreeConferenceCall.com

    87%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Call reports

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Call Management

    8.1

    FreeConferenceCall.com

    81%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Call recording

    8.7
    87%
    8 Ratings
    N/A
    0 Ratings

    Call park

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Call screening

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Message alerts

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    7.0

    FreeConferenceCall.com

    70%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    5.3
    53%
    6 Ratings
    N/A
    0 Ratings

    Audio conferencing

    6.2
    62%
    10 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.4

    FreeConferenceCall.com

    84%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • FreeConferenceCall.com is rated higher in 2 areas: Support Rating, Implementation Rating
    • PanTerra Streams is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.8

    FreeConferenceCall.com

    58%
    12 Ratings
    7.9

    PanTerra Streams

    79%
    9 Ratings

    Likelihood to Renew

    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    PanTerra Streams

    N/A
    0 Ratings

    Usability

    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    PanTerra Streams

    N/A
    0 Ratings

    Support Rating

    9.5

    FreeConferenceCall.com

    95%
    6 Ratings
    8.1

    PanTerra Streams

    81%
    8 Ratings

    Implementation Rating

    10.0

    FreeConferenceCall.com

    100%
    2 Ratings
    7.6

    PanTerra Streams

    76%
    8 Ratings

    Likelihood to Recommend

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Read full review

    PanTerra

    PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.
    Read full review

    Pros

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Read full review

    PanTerra

    • Setup is not rushed, and when the system is built, there is no charge.
    • Software is stable, we only went to customer service 3 times last year to deal with minor problems.
    • Call quality is good and the control panel is simple.
    Read full review

    Cons

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review

    PanTerra

    • Onboarding process was rough in the beginning.
    • Installation and setup was not that easy.
    • I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.
    Read full review

    Pricing Details

    FreeConferenceCall.com

    Starting Price

    $4 per month

    Editions & Modules

    FreeConferenceCall.com editions and modules pricing
    EditionModules
    Suggested Amount$41
    Average Amount$8.212
    Market Rate$153
    Pay what you canCustomized4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    PanTerra Streams

    Starting Price

    $12.95 per month per seat

    Editions & Modules

    PanTerra Streams editions and modules pricing
    EditionModules
    Business Basic17.951
    Business Plus24.952
    Professional29.953
    Call Center44.954

    Footnotes

    1. per month per seat
    2. per month per seat
    3. per month per seat
    4. per month per seat

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional Free Remote, On-site varies, flexible terms

    Additional Details

    Request 30% discount on pricing for a limited time on all seat types.

    Pricing & Features

    Likelihood to Renew

    FreeConferenceCall.com

    It is so user friendly.
    Read full review

    PanTerra

    No answers on this topic

    Usability

    FreeConferenceCall.com

    I am and have been extremely pleased with my use of this product.
    Read full review

    PanTerra

    No answers on this topic

    Support Rating

    FreeConferenceCall.com

    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Read full review

    PanTerra

    Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams
    Read full review

    Implementation Rating

    FreeConferenceCall.com

    It's a no brainer!
    Read full review

    PanTerra

    What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.
    Read full review

    Alternatives Considered

    FreeConferenceCall.com

    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Read full review

    PanTerra

    Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead
    Read full review

    Return on Investment

    FreeConferenceCall.com

    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Read full review

    PanTerra

    • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
    Read full review

    Screenshots

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