FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
Rakuten Viber
Score 8.3 out of 10
N/A
Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.
$0.02
Per Minute
Pricing
FreeConferenceCall.com
Rakuten Viber
Editions & Modules
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
USA
$0.019
Per Minute
UK
$0.019
Per Minute
Offerings
Pricing Offerings
FreeConferenceCall.com
Rakuten Viber
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
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More Pricing Information
Community Pulse
FreeConferenceCall.com
Rakuten Viber
Features
FreeConferenceCall.com
Rakuten Viber
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConferenceCall.com
8.7
10 Ratings
8% above category average
Rakuten Viber
9.5
13 Ratings
17% above category average
Hosted PBX
9.03 Ratings
9.56 Ratings
Multi-level Interactive Voice Response (IVR)
10.02 Ratings
9.78 Ratings
User templates
7.52 Ratings
8.87 Ratings
Call reports
8.18 Ratings
9.89 Ratings
Directory of employee names
00 Ratings
9.78 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
Rakuten Viber
9.3
15 Ratings
10% above category average
Answering rules
8.01 Ratings
9.59 Ratings
Call recording
8.18 Ratings
9.79 Ratings
Call park
8.02 Ratings
8.84 Ratings
Call screening
8.03 Ratings
8.89 Ratings
Message alerts
8.04 Ratings
9.814 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConferenceCall.com
6.4
10 Ratings
22% below category average
Rakuten Viber
9.6
13 Ratings
18% above category average
Video conferencing
4.76 Ratings
9.513 Ratings
Audio conferencing
4.710 Ratings
9.713 Ratings
Video screen sharing
8.05 Ratings
9.05 Ratings
Instant messaging
8.03 Ratings
10.09 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
I found customer service representatives rude and dismissive
When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.
Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
We pay next to nothing for our access and it creates a professional means of connecting with our clients.
Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Viber saves me financially since I am now able to communicate with my international clients for free.
Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.