TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Planview PPM Pro

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    Planview PPM Pro is a cloud-based project portfolio management product that gives PMO leaders, project managers, and resource managers a centralized system to manage project portfolios, resources, work intake, financials, and reporting in one place. Portfolio and Project Management Organizations manage their full project inventory, including proposals, active projects, programs, and portfolios, within a single structured system …N/A
    Pricing
    FreshBooksPlanview PPM Pro
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksPlanview PPM Pro
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details10% discount for annual pricing.PPM Pro offers flexible pricing based on user types.
    More Pricing Information
    Community Pulse
    FreshBooksPlanview PPM Pro
    Considered Both Products
    FreshBooks
    No answer on this topic
    Planview
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    90%
    Would buy again
    47 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    94%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    94%
    Implementation went as expected
    33 Answers
    Features
    FreshBooksPlanview PPM Pro
    Customization
    Comparison of Customization features of FreshBooks and Planview PPM Pro
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Planview PPM Pro
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Planview PPM Pro
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Planview PPM Pro
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Planview PPM Pro
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Planview PPM Pro
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Planview PPM Pro
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Planview PPM Pro
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Planview PPM Pro
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Planview PPM Pro
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Best Alternatives
    FreshBooksPlanview PPM Pro
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Microsoft Project Server
    Score5.1 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Bubble PPM
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksPlanview PPM Pro
    Likelihood to Recommend
    7.6
    (75 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.0
    (13 ratings)
    Usability
    9.6
    (20 ratings)
    7.2
    (6 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    7.9
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.9
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    FreshBooksPlanview PPM Pro
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Planview
    PPMPro is well suited for tracking new product introduction projects, as well as process changes. It serves to reliably track ongoing action items, issues, resource allocations for projects. Areas where PPMPro is less appropriate for use: Project to project dependencies, automating action item notifications on multiple platforms, integrations of PPMPro into other platforms PMO typically uses (like MS Projects, Teams, ppt, etc)
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Planview
    • New request workflow/kanban board helps visualize where new requests are in the process of the quote to cash/request to completion
    • The time tracking tool is tied directly to project tasks for seamless integration of time tracking, estimates, and actuals
    • The reporting capabilities and ease of use has allowed us visibility to data that we never had before
    • The tool is easily configurable by Administrators. We can add fields, change reports, add new dashboards within hours vs. days of trying to track things manually
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Planview
    • The base API is not a REST based interface and is difficult to use for integration with other systems in the enterprise.
    • The UI for the maintenance of the task schedule for projects can be a bit cumbersome , although the spreadsheet style editor helps somewhat. The Gantt view is not interactive.
    • The workflow engine is designed only for initial project intake, and does not allow for an integration of the work flow with the project from start to end, so it can't be used for routing artifacts like change requests, ancillary project approvals, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Planview
    Because I never evaluated other tools, I would be open to considering others. Given our establishment with Innotas and the value it has provided us, separating from it would cause some organizational discomfort. However, if a tool existed with a more intuitive interface for manipulating the data and factors of projects and resources, I would be very interested.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Planview
    PPM Pro has very effective process capabilities around Project, Demand, and Resource Management as well as Reporting/Dashboards. Very stable platform, never any downtime. We now also have PPM Pro Sandbox which we have leveraged for any new major developments such as Request Management.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Planview
    Innotas is very rarely down if at all.
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Planview
    No issues with overall response time and performance. There have been some occasions where a Report could take few minutes to render but this is vary rare. No integration issues...
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Planview
    Their ability to assist and answer questions when needed is incredible. They create innovative ways to share information and help customers trouble shoot. I didn't give it a ten because I believe they could do a better job of personally reaching out to customers and providing improvement guidance based on where the customer is at and their needs at the time
    Read full review
    In-Person Training
    FreshBooks
    No answers on this topic
    Planview
    Tim Srjezter was an excellent trainer.
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Planview
    It's been since 2009. A lot has changed. We have not grown as much as we could have because of executive backing.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Planview
    Microsoft Project does not integrate the data or provide meaningful dashboards. We needed a tool that could manage a portfolio of projects versus just a single project view. In addition we needed a tool to track financials and internal effort all integrated into one product. Planview PPM Pro addressed all of our needs
    Read full review
    Contract Terms and Pricing Model
    FreshBooks
    No answers on this topic
    Planview
    I have no issues with current licensing and renewal terms...
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Planview
    We have always used PPM Pro across multiple Business Units and Business Functions and have never encountered any scalability issues. PPM Pro offers flexibility in how the various Entities are configured across the Enterprise
    Incentivized
    Read full review
    Professional Services
    FreshBooks
    No answers on this topic
    Planview
    Very effective and flexible - we obtained a pool of consulting hours that we can use at any time over 12 month period. Consulting topics can vary as we explore new functionalities in PPM Pro. Very easy to schedule ad-hoc time with PPM Pro consultant
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Planview
    • Planview PPM directs all the resources in the right channel, hence, credible performance.
    • Planview PPM initiates proper time, and resource tracking and hence is friendly for company functions.
    • Planview PPM is competent in managing diverse projects, and this offers highly sustainable business continuity.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Planview PPM Pro Screenshots

    Screenshot of What-If scenario planning for analyzing resource capacity and demand.Screenshot of Portfolio Prioritization using Predictive AnalyticsScreenshot of a true top-down portfolio structure to categorize and align work to corporate goals and objectives.Screenshot of resource focused dashboards and reports that enable complete visibility of where resources are being deployed and the demand for them in the future.Screenshot of configurable reports and dashboards that can be shared among team members or stakeholders.Screenshot of Portfolio Prioritization using Predictive Analytics.