TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    ProContractor

    Score2.6 out of 10
    N/AProContractor is a Cloud-Based Solution for Estimating, Project Management, and Accounting. Designed to improve visibility and profitability across construction businesses, ProContractor™ by Viewpoint is a cloud-based software solution for estimating, project management, and accounting. The user can manage the entire project lifecycle from bid to cash in a single solution. Built to be flexible and scalable, ProContractor allows users to go all-in-one, or build a complete solution…N/A
    Pricing
    FreshBooksProContractor
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksProContractor
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksProContractor
    Considered Both Products
    FreshBooks
    No answer on this topic
    Trimble Viewpoint
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    FreshBooksProContractor
    Customization
    Comparison of Customization features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Viewpoint ProContractor
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Viewpoint ProContractor
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Viewpoint ProContractor
    6.8
    5 Ratings
    12% below category average
    Dashboards9.057 Ratings9.14 Ratings
    Standard reports8.855 Ratings7.04 Ratings
    Custom reports4.82 Ratings5.04 Ratings
    Data exportability00 Ratings6.05 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Viewpoint ProContractor
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Viewpoint ProContractor
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    -
    Ratings
    Viewpoint ProContractor
    9.1
    5 Ratings
    26% above category average
    Employee demographic data00 Ratings10.04 Ratings
    Employment history00 Ratings10.04 Ratings
    Job profiles and administration00 Ratings10.04 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.83 Ratings
    Organizational charting00 Ratings9.12 Ratings
    Organization and location management00 Ratings7.84 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.12 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    -
    Ratings
    Viewpoint ProContractor
    8.7
    5 Ratings
    24% above category average
    Pay calculation00 Ratings9.05 Ratings
    Support for external payroll vendors00 Ratings6.03 Ratings
    Off-cycle/On-Demand payment00 Ratings7.83 Ratings
    Benefit plan administration00 Ratings8.04 Ratings
    Direct deposit files00 Ratings10.05 Ratings
    Salary revision and increment management00 Ratings10.04 Ratings
    Reimbursement management00 Ratings10.05 Ratings
    Asset Management
    Comparison of Asset Management features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    -
    Ratings
    Viewpoint ProContractor
    5.0
    5 Ratings
    31% below category average
    Tracking of all physical assets00 Ratings5.05 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    -
    Ratings
    Viewpoint ProContractor
    7.2
    6 Ratings
    6% below category average
    Plan distribution & viewing00 Ratings6.53 Ratings
    Plan markups & sharing00 Ratings6.53 Ratings
    Issue tracking & punchlists00 Ratings7.85 Ratings
    Photo documentation00 Ratings7.85 Ratings
    Jobsite reports00 Ratings5.05 Ratings
    Document sharing00 Ratings2.16 Ratings
    RFI tools00 Ratings7.84 Ratings
    Collaboration & approvals00 Ratings7.44 Ratings
    As-built drawings00 Ratings9.12 Ratings
    Mobile app00 Ratings7.84 Ratings
    Submittal design and management00 Ratings9.13 Ratings
    Checklists00 Ratings7.82 Ratings
    Meeting Minutes00 Ratings7.82 Ratings
    Specifications00 Ratings9.12 Ratings
    Change orders00 Ratings7.05 Ratings
    Estimating
    Comparison of Estimating features of FreshBooks and Viewpoint ProContractor
    Feature
    FreshBooks
    -
    Ratings
    Viewpoint ProContractor
    7.3
    6 Ratings
    3% below category average
    Takeoff tools00 Ratings7.23 Ratings
    Job costing00 Ratings6.06 Ratings
    Cost databases00 Ratings7.05 Ratings
    Cost calculator00 Ratings7.04 Ratings
    Bid creation00 Ratings9.03 Ratings
    Best Alternatives
    FreshBooksProContractor
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksProContractor
    Likelihood to Recommend
    7.6
    (75 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (20 ratings)
    7.7
    (3 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    5.7
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksProContractor
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Trimble Viewpoint
    It is appropriate for the size and scale of my company - 150 projects a year that has a lot going on a multiple lines with each project. However there are many features and things that go unused with the software, because of how tinkery it can be. For example - our company needs a positive pay file, however we had to employ an outside service provide to create the file within the system. Same with a Backlog - the system kind of has a report but then again it has to be manipulated in order for it be of use. It gets the job done and has the reports needed to submit for certified payroll to the state, which was why we purchased Viewpoint ProContractor, however its ease of use is one of its biggest downfalls.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Procontractor is great with direct imports from CAD files.
    • It is great with balancing sites or specific areas on site.
    • Procontractor has multiple views and reports that help you to view the dirt movement on the site (grid, profile, 3D).
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Trimble Viewpoint
    • The program is siloed, so connecting to other software or databases is not going to happen.
    • When hosted, the program can run slow.
    • The program is not going to perform complex accounting tasks with subledgers.
    • The program does not do much in terms of HR other than payroll.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Trimble Viewpoint
    No answers on this topic
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Trimble Viewpoint
    I give Viewpoint ProContractor a 10 out of 10. This system is user friendly to help keep me organized on a daily basis. I can find everything I need daily with this system. I am able to look up our subcontactors, vendors and clients I need to find quickly. I am able to see bills that I need to pay as well as invoices that I need to send out.
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Trimble Viewpoint
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Trimble Viewpoint
    When something isn't working, you can contact support who will gladly remote into your system and try and work out a solution. Though several of the issues we encountered, they were not able to fix and had to submit for further review. While some were eventually rectified in updates, it takes time for these to be addressed and implemented.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Trimble Viewpoint
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Trimble Viewpoint
    Procore beats Viewpoint hands down but can integrate well with Viewpoint Vista accounting software. I think that if the Viewpoint software was more flexible if they were more interested in patches, updates, and hearing customer feedback in the way the Procore does, that they would actually have the opportunity to corner the market.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Overall it allowed us to go electronic for certified payroll allowing us to be more accurate in reporting which was a giant win for the company
    • It's viewable pay estimates with dates and records of payment are crucial to a company like ours that relies on a general contractor and the state for payment of EADA quantites
    • Negatively training is not the easiest for the company and therefore onboarding new employees with no experience with the software is time consuming and difficult.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    ProContractor Screenshots

    Product screenshot