Freshdesk Contact Center vs. PanTerra Networks
Freshdesk Contact Center vs. PanTerra Networks
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk Contact Center | N/A | Freshdesk Contact Center ( Formerly Freshcaller) is a call center software for startups and small teams. Fresh Contact Center aims to enable businesses / teams set-up and run a call center without spending a lot of time and money. It is suited for phone teams of size 1- 30. Users can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows the user to provide a detailed set of options to callers. The call queues… | $0 per agent/per month | |
PanTerra Networks | Mid-Size Companies (51-1,000 employees) | PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed… | $12.95 per month per seat |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | 30% discount on pricing on all seat types. | ||||||||||||||
More Pricing Information |
Freshdesk Contact Center | PanTerra Networks | |
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Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Security |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Freshdesk Contact Center | PanTerra Networks | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk Contact Center | PanTerra Networks | |
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Likelihood to Recommend | 8.7 (9 ratings) | 9.7 (61 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (4 ratings) |
Usability | 8.0 (1 ratings) | 8.2 (2 ratings) |
Support Rating | 8.1 (3 ratings) | 9.8 (59 ratings) |
Implementation Rating | - (0 ratings) | 9.7 (57 ratings) |
Freshdesk Contact Center | PanTerra Networks | |
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Likelihood to Recommend | Freshworks Inc | PanTerra |
Pros | Freshworks Inc | PanTerra |
Cons | Freshworks Inc | PanTerra |
Likelihood to Renew | Freshworks Inc No answers on this topic | PanTerra |
Usability | Freshworks Inc | PanTerra |
Support Rating | Freshworks Inc | PanTerra |
Implementation Rating | Freshworks Inc No answers on this topic | PanTerra |
Alternatives Considered | Freshworks Inc | PanTerra |
Return on Investment | Freshworks Inc | PanTerra |
ScreenShots | PanTerra Networks Screenshots |