FrontSpin vs. Mixmax

Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce.

Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.

• Recording of calls and attaching to SFDC records
• Campaign lists
• Cost

Incentivized

• The scheduling integration is really easy for email recipients. It is quite literally one-click for them to schedule an event from a meeting time list interface.
• The interface is extremely well-designed and intuitive across the board. This makes it really easy to learn their software and integrate it into your workflow.
• Their pricing is *extremely* convenient for startups. Their "starter" plan is extremely affordable (currently $9/month/user), and includes unlimited tracking, templates, reminders, automation, etc... Basically, everything you would need to upgrade your email automation workflow.

Incentivized

• Ability to see Salesforce 'Event' types in the lead record.
• Make column edits sticky
• Keep doing a great job guys, love your product!

Incentivized

• On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
• Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
• For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.

Incentivized

Trained a new recruit on FrontSpin in one session. It's very intuitive.

Incentivized

They do well with their support. Wait times are low, and they are eager to help.

Incentivized

Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.

Incentivized

The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.

Incentivized

Truly is easier for phone capabilities (letting customers call you back and having it go to your phone but still being a fake number), while mixmax is much better for email sending and tracking via gmail. Truly had no email capabilities when I was using it, so it was only helpful for phone. However mixmax could improve its phone capabilities

Incentivized

• It has helped us make a lot more calls and keep track of activities done throughout the day.
• It helps us keep a certain number of calls for each day.

Incentivized

• Email tracking gives me the results of emails, whether or not the client is interested when they open and read the email which makes it the best platform.
• The automated sending email is the big feature in Mixmax, the system automatically send the email on respective entries which actually saves the time and help in be productive at work.

Incentivized