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Atlassian Strategy Collection, with Align vs. Gainsight PX vs. Rally Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Strategy Collection, with Align

    Score7.7 out of 10
    N/AThe Atlassian Strategy Collection is an enterprise-scale strategic portfolio management (SPM) and planning suite designed to connect executive business strategy directly to engineering and product execution. Built on Atlassian's unified cloud platform architecture, the Strategy Collection provides real-time visibility into portfolio health, resource capacities, corporate priorities, funding allocations, and operational outcomes across value streams.

    $27,000

    per year

    Gainsight PX

    Score7.6 out of 10
    N/AFor SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.

    $0

    100 or less MAUs (Monthly Active Users)

    Rally Software

    Score7.8 out of 10
    N/ARally Software headquartered in Boulder, Colorado developed the Rally agile software development / ALM platform which was acquired by CA Technologies and rebranded as CA Agile Central. After CA's acquisition by Broadcom the software was once again rebranded as Rally.N/A
    Pricing
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Editions & Modules
    Starting Price
    $27,000.00
    per year
    Maximum Price
    $3,987,600.00
    per year
    Starter (Free)
    $0
    100 or less MAUs (Monthly Active Users)
    Starter
    Starting at $400/M
    500+ MAUs (Monthly Active Users)
    Growth
    Custom
    Per MAUs (Monthly Active Users) and more
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Considered Multiple Products
    Atlassian
    Chose Atlassian Strategy Collection, with Align
    I would prefer to use Jira over ServiceNow or Rally. Not only am I most comfortable with Jira, but I think most teams are due to its historical use. Jira's workflow capabilities, although complex, really allow for a lot of customization that is sometimes needed for extremely …
    Incentivized
    Chose Atlassian Strategy Collection, with Align
    Atlassian Jira is packed with features, though it costs more to have Jira compared to its competitors still it performs well for a large organization which depends a lot on digital channels for retail. For us, during product evaluation, Jira was the first choice compared to …
    Incentivized
    Chose Atlassian Strategy Collection, with Align
    JIRA basic version do not have basic support for test management, capacity planning & forecasting. Rally is good & rich in features but if you want to implement safe , Agilecraft is definitely a better choice.
    Incentivized
    Gainsight
    No answer on this topic
    Broadcom
    Chose Rally Software
    Scaled Agile Framework (SAFe) & through Test Management were two critical factors that lead to selection of CA Agile Central (formerly Rally).

    Executives want to maintain trace-ability & detailed test management options like we get in ALM along with SAFe implementation support. …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    92%
    Would buy again
    22 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    18 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    96%
    Happy with the feature set
    23 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    81%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Project Management
    Comparison of Project Management features of Atlassian Strategy Collection, with Align and Gainsight PX and Rally Software
    Feature
    Atlassian Strategy Collection, with Align
    -
    Ratings
    Gainsight PX
    -
    Ratings
    Rally Software
    7.8
    4 Ratings
    5% above category average
    Task Management00 Ratings00 Ratings8.84 Ratings
    Resource Management00 Ratings00 Ratings8.04 Ratings
    Gantt Charts00 Ratings00 Ratings7.04 Ratings
    Scheduling00 Ratings00 Ratings8.84 Ratings
    Support for Agile Methodology00 Ratings00 Ratings8.84 Ratings
    Support for Waterfall Methodology00 Ratings00 Ratings7.84 Ratings
    Document Management00 Ratings00 Ratings7.34 Ratings
    Email integration00 Ratings00 Ratings8.54 Ratings
    Mobile Access00 Ratings00 Ratings7.03 Ratings
    Timesheet Tracking00 Ratings00 Ratings7.33 Ratings
    Change request and Case Management00 Ratings00 Ratings6.73 Ratings
    Budget and Expense Management00 Ratings00 Ratings8.33 Ratings
    Search00 Ratings00 Ratings7.34 Ratings
    Visual planning tools00 Ratings00 Ratings8.04 Ratings
    Agile Development
    Comparison of Agile Development features of Atlassian Strategy Collection, with Align and Gainsight PX and Rally Software
    Feature
    Atlassian Strategy Collection, with Align
    -
    Ratings
    Gainsight PX
    -
    Ratings
    Rally Software
    7.3
    4 Ratings
    5% below category average
    DevOps Tool Integrations00 Ratings00 Ratings6.33 Ratings
    Code Review00 Ratings00 Ratings6.01 Ratings
    Code Collaboration00 Ratings00 Ratings8.01 Ratings
    Velocity Calculation00 Ratings00 Ratings7.84 Ratings
    Dependencies and Blockers00 Ratings00 Ratings8.34 Ratings
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    Atlassian Strategy Collection, with AlignGainsight PXRally Software
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Likelihood to Recommend
    8.0
    (21 ratings)
    8.8
    (29 ratings)
    8.7
    (20 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    7.0
    (3 ratings)
    8.4
    (3 ratings)
    8.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.0
    (11 ratings)
    7.3
    (23 ratings)
    5.7
    (5 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.7
    (14 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian Strategy Collection, with AlignGainsight PXRally Software
    Likelihood to Recommend
    Atlassian
    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Incentivized
    Read full review
    Gainsight
    It’s a robust tool that allows you to easily map and track key features and actions within your products. It also allows for in app communications to help guide the user through the path you want them to follow. The ability to connect with Gainsight CS also allows you to leverage that data to drive actions for the account team, incorporate it in health scoring, and use it to trigger digital programs. You do need a well thought out strategy for management of the platform, the data and how you will use it.
    Read full review
    Broadcom
    Rally Software is well suited for large Agile or scrum teams who do sprints and it helps managing sprints and backlogs. It is well suited for organizations who want visibility into work being done and progress. Suitable for tracking is user stories, defects and release planning. Works well with CI CD too. It would not be suitable for small teams or startups. For teams that don't use agile. Teams who want lightweight tools like Jira. Companies with a limited budget.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Incentivized
    Read full review
    Gainsight
    • Gainsight PX provides powerful segmentation capabilities to help marketers target the right customers with the right message. Through its segmentation capabilities, Gainsight PX enables marketers to create custom segments based on user behavior, demographics, and other criteria to ensure that the right message is delivered to the right customer.
    • Gainsight PX offers robust analytics capabilities to help marketers gain insights into customer behavior and engagement. Through its analytics capabilities, Gainsight PX enables marketers to track user engagement, identify customer trends, and gain insights into customer behavior.
    • Gainsight PX provides an intuitive user interface to help marketers quickly and easily create and manage campaigns. Through its user interface, Gainsight PX enables marketers to create and manage campaigns with ease, allowing them to quickly launch campaigns and track their progress.
    Incentivized
    Read full review
    Broadcom
    • There are dashboards that provide friendly and useful metrics at the team, program and portfolio levels which help get an easy and quick visual representation of what's going on.
    • Story management made easier, It offers a quick way of quickly entering a number of user stories without losing the overview, by just typing the title and selecting a few attributes directly in the overview screen.
    • Sprint management is seamless in CA Agile Central . It allows you to drag stories from the backlog to the sprints and back again. When a story is dragged into an sprint, it automatically checks the velocity for that sprint and indicates how many more story points can be chipped in. No more manual checking needed by scrum master with respect to allocation and team velocity.
    • Though CA Agile Central has many inbuilt apps, but it also has an App-SDK that allows you to build free app extensions using JavaScript and HTML. So, as per their needs, teams can customize & build various apps & dashboards.
    • Dashboard is an awesome feature which allows you to select and drag panels with all kinds of graphical information about the current sprints and releases.
    • It offers tremendous support for scaled Agile & almost all scaling frameworks are supported specifically tuned to SAFe .
    • CA Agile Central includes several applications but it also integrates well with Jira, Confluence, Jenkins, Eclipse, Subversion, IBM, HP, Salesforce.com and many other products to allow users to organize projects to their specifications. So you can still use Jira at a team level & CA Agile Central at the program & portfolio level for efficient tracking & management.
    • The custom tags are very helpful in segregating the user stories based on the project needs. Even though it's a very small feature, it is very effective ( you will realize why specifically if you are using Jira).
    • CA Central Agile enables agile delivery with ease and provides comprehensive features to track time-boxes, Work In Progress items of the forecast increments.
    • Backlog management is hassle free since you can either drag and drop your user stories to the desired position on the backlog, or change a setting and manually enter priorities as a number.
    Read full review
    Cons
    Atlassian
    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Incentivized
    Read full review
    Gainsight
    • Dashboards. There is no way to provide notes to others which would be very beneficial in consuming data across a team. Lacking functionality - no resizing, no organization options, run into bugs when using it frequently, overall hard to design a layout that is easy to follow.
    • No way to identify what features/elements are being used but aren't tagged. This would be a huge value add.
    • Retention Analyzer. Default view doesnt allow for filtering and includes test data. In our case this doesnt allow for a true comparison between two segments.
    • Segments. You can't use segments in areas you should be able to. I shouldnt have to recreate a segment as a saved filter.
    Incentivized
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    Broadcom
    • User management is pretty basic and could be better. For example more filters and reports and more ability to do mass updates.
    • The report generator is very, very basic and is not WYSIWYG. It has limited filters to generate reports. Often a Scrum master will need to export data to Excel or a tool like Crystal Reports to get enhanced reporting capability.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Incentivized
    Read full review
    Gainsight
    I like the product, find it pretty easy to use. As we move forward, looking forward to using more of the functionality.
    Incentivized
    Read full review
    Broadcom
    • To keep connecting my people, platform, and process for faster, smarter, better results.
    • Making the right contribution to the community. Use Agile and Lean processes to manage the work of your team.
    • Once you have tasted the positive result with Rally Software, you don't want to give up and come back to the old school of development pain any more.
    Incentivized
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    Usability
    Atlassian
    As I have mentioned, some older, less tech savvy, team members have not found it as intuitive. I found it the same when I started using it although it quickly made sense. I think this is because there are lots of features we do not use so this can get in the way of what we do use
    Incentivized
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    Gainsight
    It is a good product, but like with every product, there is room for improvement or even just things I, as a user, would prefer, such as the ability to click on a company and have it go to Salesforce instead of Insight. It can also be difficult to find certain reports.
    Incentivized
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    Broadcom
    Great UI, recent refresh was terrific. Great graphs and metrics, inline editing for updates, and a multitude of views on sprint progress make for a great team collaboration experience. There is also an active community and forums so that if you do need help, it is readily available
    Read full review
    Reliability and Availability
    Atlassian
    No answers on this topic
    Gainsight
    No answers on this topic
    Broadcom
    Don’t recall ever being unavailable.
    Read full review
    Performance
    Atlassian
    No answers on this topic
    Gainsight
    No answers on this topic
    Broadcom
    The screens render relatively quickly but many actions that you would expect to require a single click require multiple clicks and pop-up windows. The extra windows and clicks make the product feel ponderous.
    Read full review
    Support Rating
    Atlassian
    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Incentivized
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    Gainsight
    I have not had to contact support frequently but when I have I used the chat and my questions were answered immediately. I've also used their knowledge center, help documentation and training videos which are all very thorough. The support we've received from our Customer Success Manager has been helpful as well.
    Incentivized
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    Broadcom
    I've had to use support only one time and my issue was eventually resolved but not because of my ticket--because others complained about the functionality taken away so they brought it back. My ticket was never answered or addressed. So I can't really say much for the support factor for Rally.
    Incentivized
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    Online Training
    Atlassian
    No answers on this topic
    Gainsight
    No answers on this topic
    Broadcom
    It more or less confirmed that we are using it the way they had in mind. We were hoping for a epiphany in terms of how we could use it better.

    They also want to be a go to source for agile processes and have an online resource center. It’s not that great but had a couple of nuggets. It hasn’t really helped us too much and we are not too far off from the classical interpretation of agile.

    I would recommend training, in particular for organizations that multiple on-going projects. The product seems optimized for larger, more complex teams and getting proper training on how to configure, administer and use the system would be beneficial
    Read full review
    Implementation Rating
    Atlassian
    No answers on this topic
    Gainsight
    No answers on this topic
    Broadcom
    Implementation of RALLY services and program satisfaction among various group,... 1) Dev Outcomes: How were our resiliencies, development, learning & practitioners “make them do the work,” but that they ask you to do it “in a way like before. 2) The Ops group: Just wish to make sure any change won't break current production envirements All the stake holders has to be on the same page
    Incentivized
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    Alternatives Considered
    Atlassian
    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Incentivized
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    Gainsight
    Heap has a great value proposition and very nice user experience. But it lacks the clear funnel analysis that Gainsight PX provides. Plus Heap also does not have integration with a lot of CRMs and Customer data platforms. Also, Additionally if you go in the market to find Heap implementors or SI vendors, you won't find any.
    Incentivized
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    Broadcom
    Rally and Asana have comparable features and are both valuable project management tools, but Asana's user interface is well-organized and highly intuitive. It's easy to add tasks and collaborators, edit due dates, indicate progress on tasks, close out projects, etc. However, Rally's interface is somewhat cluttered and difficult to navigate. My team ended up choosing Asana over Rally due to these concerns.
    Incentivized
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    Return on Investment
    Atlassian
    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Incentivized
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    Gainsight
    • Allow us to integrate actual product usage with Salesforce.
    • Too much developer time went into it, especially when the premise was that this was mostly going to be handled by the Product team. This was mostly because the Gainsight PX event editor doesn't support more complex querying on events.
    Incentivized
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    Broadcom
    • it helped organizing many of the processes management use to communicate tasks with engineers, and provided detailed charts on the speed/blockage during any iteration
    • with time Rally became the main tool we used to track and report tasks/defects in our projects, but frequent service outages made it very hard to continue consider as a reliable solution
    • too much features is good, but for engineers a few features (User Stories section, iterations, defects, and Kanban boards) are necessary and the rest is just noise
    • Kanban board support is lacking
    Incentivized
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    ScreenShots

    Gainsight PX Screenshots

    Screenshot of Access all of your key metrics in one place.Screenshot of PX Dashboards offer an interactive way of viewing data. By default, Gainsight provides you with the Gainsight PX Dashboard, but you can create separate Dashboards for each user, based on their requirements. 

For example, you can create a Dashboard, set it to private and grant access only to the top-level executives who are interested in viewing the performance of company KPIs. You can create a Dashboard for a Product Manager and include widgets which show key metrics for the product they own.Screenshot of Gainsight PX connects directly to your CRM and other customer data sources, letting you leverage custom events with no limits on what you can explore – all without using any query language.

Track specific events and compare any number of different cohorts and behaviors to learn more about a specific behavior or validate a specific hypothesis. You can use the group by functionality to aggregate results based on specific fields, and you can analyze custom event properties based on the property values. This may come handy when you want to measure the event properties such as video play counts or monetary values you're passing to Gainsight PX via custom events.Screenshot of Product Mapper® is an easy to use way of describing your product features with a simple "point, click and describe."   Each mapped feature can be viewed hierarchically within your Product Feature Tree®.   

Features can be organized in any way that makes sense for your particular application.  For example, you can organize by modules and features or you can nest sub-modules under modules and add features at any level.Screenshot of You can use existing templates while setting up Guide engagements. You can even save the newly created/modified template and use the saved template in the future in order to save time. Once you select the template, you can modify your template–no coding required, but it's there if you want it.Screenshot of Present targeted and timely in-app surveys so you can get more relevant feedback from the right people to better understand their needs and wants, and easily see the results in real-time.