GFI LanGuard is software used to manage and maintain end-point protection across a network. It provides visibility into all the elements in the network, helping to assess where there may be potential vulnerabilities, and enables the administrator to patch them. It is a patch management and network auditing solution.
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ManageEngine Endpoint Central
Score 9.1 out of 10
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Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.
-To track the vulnerability level of a windows network. -To push windows and other application updates from a central location. -Produce reports to highlight work being done to protect a network. In some organizations, you may have to prove for audit reasons you are enforcing policies put into place around cyber-security. This software can help you track work done on an ongoing basis for such purposes.
Compared to other endpoint management tools that I have experience with, the patch management and the system health statistics functions work much better and are easier to navigate. The endpoint control functions are nowhere near as good as what I've used with Kaseya's VSA application - with that you could remote control a machine via a remote desktop type interface, or you could connect to the command line or PowerShell and it functioned as if you were directly connected to the machine - command history, tab completion, etc.. "just worked" and if the endpoint disconnected, you didn't lose anything that was going in the window when it reconnected (Exception being if the machine rebooted), grouping systems by department or building was also easier, as was moving systems between groups
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
It could be a bit of information overload which some things are shown can become noise. Maybe different levels of "security" for lack of a better term may be better where you have a summary vs detailed level when it comes to rating the vulnerability of the entire network.
I find I sometimes have issues with PCs on a different network accessed across a VPN where timeouts often occur with very large updates. This aspect can be improved.
When I first started using ManageEngine Endpoint Central, the UI felt very complicated and cluttered up, which means as a new user, it took a lot of time to get used to using it and knowing where certain features are. This was also because specific features aren't obvious to the user, it can take time to find them through multiple routes.
When pushing out specifc software to a large number of endpoint devices such as 1500 in my organisation, the deployment fails a lot more meaning some devices dont receive the software and this has to be done manually for them. This can take a lot of time.
When an issue is reported about ManageEngine Endpoint Central, for example it constantly crashing when being heavily used. The support was delayed and it took a lot of time for first line support to address the issue and escalate it.
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
The application itself is great. However, I have little insight to what the patches are doing. Being able to see patch download progress, not just the status, would be great. The user interface could also use an overhaul. The countless menus, sometimes containing similar if not duplicate tabs can be frustrating to navigate.
I only tried to access there support once and it was a relatively pain-free process. They also have a lot of documentation available online which can be used to learn and tailor the software to suit your needs. It just takes time and effort to plan, execute and monitor going forward.
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
WSUS was the other alternative I considered but I believe GFI takes updates, reporting, and functionality to a different level for an enterprise/medium-size business environment.
I tend to use a combination of solutions to keep the estate running efficiently. ManageEngine Endpoint Central has more control over the timing of patching for users. Juggling users being able to work and keeping systems up to date with user satisfaction in mind is a monthly goal. Pushing updates with giving users some control seems to be working.
Certainty. It allows you to know where on your network needs attention.
Peace of mind. As security professionals, we can only put the necessary things in place to prevent malicious persons from exploiting a network. The software allows you to know whether or not your risk of exploitation is high or low. and if high what to do with it.
It has greatly helped us with our compliances through the compliance scans, such as taking our CIS compliance from 36% up to around 90%.
It has massively reduced the number of application/patch vulnerabilities through automated patching & dynamic configurations with custom scripts. From 60 criticals and 300 highs down to just 5 criticals and 25 highs, very quickly.
It has helped us identify issues with our Bitlocker not syncing to Azure AD properly, because the recovery keys in ManageEngine were always correct but werent always correct in Azure AD.
