GitHub vs. TrustRadius for Vendors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GitHub
Score 9.1 out of 10
N/A
GitHub is a platform that hosts public and private code and provides software development and collaboration tools. Features include version control, issue tracking, code review, team management, syntax highlighting, etc. Personal plans ($0-50), Organizational plans ($0-200), and Enterprise plans are available.
$4
per month per user
TrustRadius for Vendors
Score 7.9 out of 10
N/A
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
$30,000
per year
Pricing
GitHubTrustRadius for Vendors
Editions & Modules
Team
$40
per year per user
Enterprise
$210
per year per user
Customer Voice
Starting at $30,000 (multi-year discount available)
per year per product
Offerings
Pricing Offerings
GitHubTrustRadius for Vendors
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMulti-year discount available
More Pricing Information
Community Pulse
GitHubTrustRadius for Vendors
Features
GitHubTrustRadius for Vendors
Version Control Software Features
Comparison of Version Control Software Features features of Product A and Product B
GitHub
9.3
10 Ratings
7% above category average
TrustRadius for Vendors
-
Ratings
Branching and Merging9.610 Ratings00 Ratings
Version History9.610 Ratings00 Ratings
Version Control Collaboration Tools9.79 Ratings00 Ratings
Pull Requests9.710 Ratings00 Ratings
Code Review Tools8.89 Ratings00 Ratings
Project Access Control9.110 Ratings00 Ratings
Automated Testing Integration8.810 Ratings00 Ratings
Issue Tracking Integration8.810 Ratings00 Ratings
Branch Protection9.89 Ratings00 Ratings
Best Alternatives
GitHubTrustRadius for Vendors
Small Businesses
Git
Git
Score 10.0 out of 10
SourceForge
SourceForge
Score 9.9 out of 10
Medium-sized Companies
Git
Git
Score 10.0 out of 10
SourceForge
SourceForge
Score 9.9 out of 10
Enterprises
Perforce P4
Perforce P4
Score 7.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GitHubTrustRadius for Vendors
Likelihood to Recommend
9.8
(131 ratings)
8.8
(274 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.5
(11 ratings)
Usability
9.4
(10 ratings)
9.9
(16 ratings)
Support Rating
8.8
(26 ratings)
5.3
(94 ratings)
Implementation Rating
-
(0 ratings)
9.1
(5 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(7 ratings)
User Testimonials
GitHubTrustRadius for Vendors
Likelihood to Recommend
GitHub
GitHub is an easy to go tool when it comes to Version Controlling, CI/CD workflows, Integration with third party softwares. It's effective for any level of CI/CD implementation you would like to. Also the the cost of product is also very competitive and affordable. As of now GitHub lacks capabilities when it comes to detailed project management in comparison to tools like Jira, but overall its value for money.
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HG Insights
Well suited if you want a presence on all of the "big review sites" - it's best practice for your business to be engaged on all of the sites, as prospects are reading and searching. I would say it's less appropriate if your typical buyer does not research for the product you are selling, or perhaps if your competitors are not present on this site.
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Pros
GitHub
  • Version control: GitHub provides a powerful and flexible Git-based version control system that allows teams to track changes to their code over time, collaborate on code with others, and maintain a history of their work.
  • Code review: GitHub's pull request system enables teams to review code changes, discuss suggestions and merge changes in a central location. This makes it easier to catch bugs and ensure that code quality remains high.
  • Collaboration: GitHub provides a variety of collaboration tools to help teams work together effectively, including issue tracking, project management, and wikis.
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HG Insights
  • Actively working with us to generate reviews
  • Actively working with us to showcase the reviews we get
  • Actively presenting us to the market by featuring us on special pages such as Vector Databases — and on the TrustRadius home page
  • Professional team providing us with services — but also colleagues and friends
  • We needed better ways to sort our reviews for score and recency, and TrustRadius for Vendors helped us get there
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Cons
GitHub
  • Not an easy tool for beginners. Prior command-line experience is expected to get started with GitHub efficiently.
  • Unlike other source control platforms GitHub is a little confusing. With no proper GUI tool its hard to understand the source code version/history.
  • Working with larger files can be tricky. For file sizes above 100MB, GitHub expects the developer to use different commands (lfs).
  • While using the web version of GitHub, it has some restrictions on the number of files that can be uploaded at once. Recommended action is to use the command-line utility to add and push files into the repository.
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HG Insights
  • Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume.
  • While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time!
  • It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors.
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Likelihood to Renew
GitHub
GitHub's ease of use and continued investment into the Developer Experience have made it the de facto tool for our engineers to manage software changes. With new features that continue to come out, we have been able to consolidate several other SaaS solutions and reduce the number of tools required for each engineer to perform their job responsibilities.
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HG Insights
We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
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Usability
GitHub
GitHub is a clean and modern interface. The underlying integrations make it smooth to couple tasks, projects, pull requests and other business functions together. The insights and reporting is really strong and is getting better with every release. GitHub's PR tooling is strong for being web based, i do believe a better code editor would rival having to pull merge conflicts into local IDE.
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HG Insights
It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
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Support Rating
GitHub
There are a ton of resources and tutorials for GitHub online. The sheer number of people who use GitHub ensures that someone has the exact answer you are looking for. The docs on GitHub itself are very thorough as well. You will often find an official doc along with the hundreds of independent tutorials that answers your question, which is unusual for most online services.
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HG Insights
Many of our ongoing comms have been automated or moved to an office-hours model, so we don't get much support from our accounts team. In comparison, there are other review vendors we work with with whom we are much more likely to expand, given their ongoing support and the insights they share. Overall, I feel the customer support team should be more hands-on and strategic, as there could be opportunities to upsell and expand with customers who are being missed.
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Implementation Rating
GitHub
No answers on this topic
HG Insights
My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
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Alternatives Considered
GitHub
While I don't have very much experience with these 2 solutions, they're two of the most popular alternatives to GitHub. Bitbucket is from Atlassian, which may make sense for a team that is already using other Atlassian tools like Jira, Confluence, and Trello, as their integration will likely be much tighter. Gitlab on the other hand has a reputation as a very capable GitHub replacement with some features that are not available on GitHub like firewall tools.
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HG Insights
We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. Using quotes tagging and Chrome Extension feature we can map the most relevant reviews to the right audience, messaging or industry. The vendor portal has multiple selections available, for me it is very important to be able to check only with a click the number of ratings or the number of reviews for different date range or to check if my product is qualified for next awards.
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Return on Investment
GitHub
  • Team collaboration significantly improved as everything is clearly logged and maintained.
  • Maintaining a good overview of items will be delivered wrt the roadmap for example.
  • Knowledge management and tracking. Over time a lot of tickets, issues and comments are logged. GitHub is a great asset to go back and review why x was y.
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HG Insights
  • We can't necessarily track ROI on this, but TrustRadius for Vendors has definitely influenced many buyers at some point in their purchasing journey.
  • Webhooks would help us track some of the above & when we get them set up, I'm sure we'll see many new leads coming in.
  • We just signed on for Buyer Intent, so we will be able to speak on this later on.
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ScreenShots