Glassdoor.com vs. Snagajob (Snag)

I would definitely recommend Glassdoor.com to colleagues who are looking to get insights into the inner workings of an organization by the people who know it best - its employees. The variation of reviews of employees at all levels within an organization. The benefit to this is that it delivers a well-rounded perspective that provides deeper understanding of a company and the ways that they are perceived externally and how they operate in actual terms of acting as a reliable establishment to work for or work with.

Incentivized

PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.

• Glassdoor is great at providing candidates with information about our company they wouldn't find elsewhere.
• Glassdoor's website is organized well and has an easy-to-use interface both for job seekers and posters.
• Glassdoor has excellent crowdsourcing functionality when it comes to company ratings and salary information.

Incentivized

• Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
• Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
• Customer service is quick to answer and solve your questions.
• System is simple to use, our restaurant managers love the look and feel of the product.

• Glassdoor is an expensive product and price needs to be lower for employers.
• They have to find a way to stop companies from rigging their ratings by asking their employees to post positive reviews.
• Also, somehow they need to figure out if the negative review is an attempt to show their frustration by an employee rather than the true picture of the organization.

Incentivized

• I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
• PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.

I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.

Incentivized

I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them

It's improved but I still find it it a bit complex and challenging to navigate. There's a lot I can't see as an unpaid employer account but it generally takes me some time to get to what I can see whether that's trying to research my own company's feedback scores from past or current employees, the feedback other companies are receiving, or job postings

Incentivized

It is extremely simple to use.

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

Incentivized

The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.

Incentivized

I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes

Glassdoor.com appears to operate a bit differently compared to some of the other recruiting platforms I regularly use. From my experience, it doesn’t seem to have the same level of engagement or reach among job seekers. Although it does generate a high volume of applicants, I’ve noticed that many of those applications tend to be from the same individuals I’ve seen through other platforms or previous postings. As a result, it sometimes feels like I’m not getting access to a broader or new pool of talent through Glassdoor.com alone.

Incentivized

PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!

• It has been helpful to see the responses and if they are something to address.
• People are more likely to post here vs give the feedback to us directly, so often things will be brought to us we didnt know about.

Incentivized

• We have reduced the followups with hiring almost by 90%.
• With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation.
• We had zero failures in missing hiring documentation.
• No more paper performance appraisals. Everything is online and easily trackable.

Incentivized