Glip (discontinued) vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glip (discontinued)
Score 9.7 out of 10
N/A
Glip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.
$11.99
Per User Per Month
SmartSuite
Score 5.6 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
Glip (discontinued)SmartSuite
Editions & Modules
Pro
$11.99
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Glip (discontinued)SmartSuite
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Glip (discontinued)SmartSuite
Top Pros
Top Cons
Features
Glip (discontinued)SmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Glip (discontinued)
10.0
11 Ratings
24% above category average
SmartSuite
4.0
19 Ratings
61% below category average
Task Management10.011 Ratings4.519 Ratings
Resource Management00 Ratings4.318 Ratings
Gantt Charts00 Ratings4.015 Ratings
Scheduling00 Ratings4.217 Ratings
Workflow Automation00 Ratings4.318 Ratings
Team Collaboration00 Ratings4.519 Ratings
Support for Agile Methodology00 Ratings4.519 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings4.418 Ratings
Email integration00 Ratings4.318 Ratings
Mobile Access00 Ratings4.318 Ratings
Timesheet Tracking00 Ratings4.015 Ratings
Change request and Case Management00 Ratings4.217 Ratings
Budget and Expense Management00 Ratings4.116 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Glip (discontinued)
-
Ratings
SmartSuite
3.0
16 Ratings
85% below category average
Quotes/estimates00 Ratings4.015 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings3.915 Ratings
Integration with accounting software00 Ratings3.210 Ratings
Best Alternatives
Glip (discontinued)SmartSuite
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Glip (discontinued)SmartSuite
Likelihood to Recommend
10.0
(14 ratings)
4.5
(19 ratings)
Likelihood to Renew
9.0
(2 ratings)
9.1
(1 ratings)
Usability
8.0
(2 ratings)
1.3
(2 ratings)
Support Rating
6.1
(4 ratings)
1.3
(2 ratings)
Implementation Rating
-
(0 ratings)
1.3
(2 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Glip (discontinued)SmartSuite
Likelihood to Recommend
Discontinued Products
Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
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SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Discontinued Products
  • Ease of use: It is extremely easy to use Glip and its features.
  • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
  • Scalability: This products scales well both in users and in pricing.
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SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Cons
Discontinued Products
  • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
  • Add a more robust search feature to find old conversations. Search query time could also be sped up.
  • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
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SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Likelihood to Renew
Discontinued Products
Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
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SmartSuite
I have a great expereance
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Usability
Discontinued Products
Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
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SmartSuite
This is beta software without support. Nobody works at this company.
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Support Rating
Discontinued Products
We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
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SmartSuite
They have a great tutorial and a lot of hits during the work process
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Implementation Rating
Discontinued Products
No answers on this topic
SmartSuite
That's easy. Just try
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Alternatives Considered
Discontinued Products
Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
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SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
Discontinued Products
  • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
  • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
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SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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ScreenShots

SmartSuite Screenshots

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