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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glip (discontinued)

    Score9.7 out of 10
    N/AGlip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

    $11.99

    Per User Per Month

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    Glip (discontinued)SmartSuite
    Editions & Modules
    Pro
    $11.99
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Glip (discontinued)SmartSuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Glip (discontinued)SmartSuite
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SmartSuite
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    Glip (discontinued)SmartSuite
    Project Management
    Comparison of Project Management features of Glip (discontinued) and SmartSuite
    Feature
    Glip (discontinued)
    10.0
    11 Ratings
    26% above category average
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Task Management10.011 Ratings9.218 Ratings
    Resource Management00 Ratings9.117 Ratings
    Gantt Charts00 Ratings9.114 Ratings
    Scheduling00 Ratings9.016 Ratings
    Workflow Automation00 Ratings9.117 Ratings
    Team Collaboration00 Ratings9.218 Ratings
    Support for Agile Methodology00 Ratings9.118 Ratings
    Document Management00 Ratings9.117 Ratings
    Email integration00 Ratings9.117 Ratings
    Mobile Access00 Ratings9.017 Ratings
    Timesheet Tracking00 Ratings9.214 Ratings
    Change request and Case Management00 Ratings9.016 Ratings
    Budget and Expense Management00 Ratings9.215 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Glip (discontinued) and SmartSuite
    Feature
    Glip (discontinued)
    -
    Ratings
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Quotes/estimates00 Ratings9.214 Ratings
    Project & financial reporting00 Ratings9.114 Ratings
    Integration with accounting software00 Ratings9.29 Ratings
    Best Alternatives
    Glip (discontinued)SmartSuite
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Glip (discontinued)SmartSuite
    Likelihood to Recommend
    10.0
    (14 ratings)
    9.2
    (18 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.1
    (4 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Glip (discontinued)SmartSuite
    Likelihood to Recommend
    Discontinued Products
    Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Discontinued Products
    • Ease of use: It is extremely easy to use Glip and its features.
    • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
    • Scalability: This products scales well both in users and in pricing.
    Incentivized
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    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Discontinued Products
    • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
    • Add a more robust search feature to find old conversations. Search query time could also be sped up.
    • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Discontinued Products
    Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
    Read full review
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Discontinued Products
    Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Support Rating
    Discontinued Products
    We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
    Incentivized
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    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Discontinued Products
    Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Return on Investment
    Discontinued Products
    • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
    • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    SmartSuite Screenshots

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