Global Shop Solutions ERP software provides applications that help manufacturers to deliver quality parts on time, with applications that include Shop Management, Planning & Scheduling, Inventory, Accounting, Quality Control, and CRM.
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Paylocity
Score 8.2 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
I have used all of the above in the past when working for other companies. While I didn't have issues with any of the others, Paylocity does well against the others. It has great functionality compared to the others, and I feel it has made the others step up and change their …
We have been using Paylocity for years here and when I came onboard I looked at Paycor just for comparison. Since we were already established, and have not had any major issues, we decided to stick with Paylocity.
We've run Global Shop Solutions ERP in several different business models and all of them have worked well. Repair: this is primarily customer supplied material, always new situations that are assessed AFTER the product arrives. Job Shop: These jobs are less guesswork, but still different every time. Engineering BOM's: These are a lot of assembly, less machining, but a huge amount of work in setting up the BOM's. Repeat Jobs: There are slight variations, but the overall process remains the same for all parts. In all 4 business situations Global Shop Solutions ERP has been able to meet the need, albeit differently. This is the strongest indicator that Global Shop Solutions ERP will work in MOST situations. Their flexibility makes everything possible.
I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up
The fact that it is always live and updating constantly is very helpful to our processes.
The cross-module integration is seamless, allowing for what has been done in one department to populate into the fields of another screen quickly.
I cannot say enough about the support team both through the 800 number and through our CI Manager, and the weekly "Friday Features" learning opportunities. If you don't learn the system it is because you have not put forth any effort whatsoever.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I would rate Global Shop Solutions ERP’s overall usability an 8 out of 10. The system is very capable and flexible once properly configured, but it does have a learning curve and some parts of the interface and navigation can feel a bit dated or complex for new users. Overall, after initial training and setup, it supports daily work efficiently and reliably, which is why it deserves a high score
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
While I'm able to handle most service questions from my users, if I'm not available, calling GSS is typically a 10-15 minute call and the problem is solved for them. I am a super user of GSS because I'm the ERP manager and I have been using it for over 10 years. With that said, if I reach out to service, it's a BIG problem. I appreciate that even in those instances GSS is quick to grab data and get me off the phone to research it on their own. If it's a problem stopping work, they're all hands on deck to get us back running, but in most instances, I don't need that. I need them to investigate, find a fix, and get back to me while I'm able to keep working on other things. They are very good at not wasting my time and for that, I really appreciate them.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
We moved to Global Shop Solutions ERP from Visual. Even though the table structure in Visual was easier to learn, we gained a lot more visibility into things with Global Shop Solutions ERP. Visual was difficult to customize, you were required to use the consultant they assigned you, and anything not done by that contractor was not warrantied. With Global Shop Solutions ERP you have a ton of consultants to choose from, the pricing for them is very reasonable, and they are available readily. In our experience, Oracle was...horrible. I think if you have the need to take control of your ERP and be able to make changes on your own, Global Shop Solutions ERP is the only choice.
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my choice.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
