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GlobalMeet Collaboration (discontinued) vs. Google Voice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GlobalMeet Collaboration (discontinued)

    Score9.8 out of 10
    N/AGlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    GlobalMeet Collaboration (discontinued)Google Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    GlobalMeet Collaboration (discontinued)Google Voice
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GlobalMeet Collaboration (discontinued)Google Voice
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    35 Answers
    Features
    GlobalMeet Collaboration (discontinued)Google Voice
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    7.2
    46 Ratings
    9% below category average
    Google Voice
    -
    Ratings
    High quality audio7.446 Ratings00 Ratings
    High quality video6.736 Ratings00 Ratings
    Low bandwidth requirements7.335 Ratings00 Ratings
    Mobile support7.313 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    6.0
    39 Ratings
    28% below category average
    Google Voice
    -
    Ratings
    Desktop sharing7.639 Ratings00 Ratings
    Whiteboards4.326 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    6.6
    43 Ratings
    21% below category average
    Google Voice
    -
    Ratings
    Calendar integration6.034 Ratings00 Ratings
    Meeting initiation7.040 Ratings00 Ratings
    Integrates with social media7.23 Ratings00 Ratings
    Record meetings / events6.735 Ratings00 Ratings
    Slideshows5.821 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    6.8
    35 Ratings
    17% below category average
    Google Voice
    -
    Ratings
    Live chat8.233 Ratings00 Ratings
    Audience polling4.314 Ratings00 Ratings
    Q&A8.020 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    7.2
    38 Ratings
    12% below category average
    Google Voice
    -
    Ratings
    User authentication8.634 Ratings00 Ratings
    Participant roles & permissions6.736 Ratings00 Ratings
    Confidential attendee list6.228 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of GlobalMeet Collaboration (discontinued) and Google Voice
    Feature
    GlobalMeet Collaboration (discontinued)
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.551 Ratings
    Best Alternatives
    GlobalMeet Collaboration (discontinued)Google Voice
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlobalMeet Collaboration (discontinued)Google Voice
    Likelihood to Recommend
    6.4
    (47 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    2.0
    (3 ratings)
    9.3
    (7 ratings)
    Usability
    7.1
    (21 ratings)
    8.0
    (11 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (14 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    GlobalMeet Collaboration (discontinued)Google Voice
    Likelihood to Recommend
    Discontinued Products
    GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
    Incentivized
    Read full review
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
    • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
    Incentivized
    Read full review
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
    Incentivized
    Read full review
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
    Incentivized
    Read full review
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Performance
    Discontinued Products
    For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
    Incentivized
    Read full review
    Google
    No answers on this topic
    Support Rating
    Discontinued Products
    As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
    Incentivized
    Read full review
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    GlobalMeet was easy to get set up with the company and starting to use.
    Incentivized
    Read full review
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
    Incentivized
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Scalability
    Discontinued Products
    This product seems to be able to handle the growing amount of work within our company without any problems.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Professional Services
    Discontinued Products
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Return on Investment
    Discontinued Products
    • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
    • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
    • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
    • Attentively support system that responds fast to queries and this saves time for us.
    Incentivized
    Read full review
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    ScreenShots

    GlobalMeet Collaboration (discontinued) Screenshots

    Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatProduct screenshotProduct screenshotProduct screenshot