GlobalMeet Webcast vs. GoTo Meeting

They are easy to work with and successful in what they do for clients.

Incentivized

It enhance the overall coordination and synergy among team members, fostering a conducive environment for in-depth project requirement deliberations. The versatility of this communication tool empowers us to engage in interactive discussions, share insights, and align our strategies cohesively, thereby contributing significantly to the success and efficiency of our project management endeavors.

• Careful planning - they were thoughtful and thorough in helping us plan our needs
• Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
• Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.

Incentivized

• Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
• The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
• virtual backgrounds and appearance settings are useful.

Incentivized

• Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
• Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
• A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
• I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.

Incentivized

• You have to download an app that doesn't work well in order to blur the speakers and hosts background. I tried the third party app a few times, but its terrible.
• I think the Customer service is ok
• In my opinion, if you don't have the latest updates to your computer, it won't run properly.
• Sometimes the host video doesn't appear.

Incentivized

While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Not really, it is very simple to install and get started.

Incentivized

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.

Incentivized

Zoom is definitely GoTo Meeting's biggest competitor in terms of similar features and overall functionality. I have read about security issues with Zoom in the past, but haven't seen GoTo Meeting make any headlines regarding security. That might be something to consider for larger organizations

Incentivized

• This platform allowed us to quickly pivot from a large-scale in-person meeting we had planned (before the pandemic) to a fully online version, which was paramount in maintaining our annual budget. It was a success and so appreciated by our entire audience!

Incentivized

• Positive: Staying close to client and making sure they have the best customer service.
• Positive: Creating higher client conversion rates by being present on calls.
• Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.

Incentivized