GoCo vs. Rippling

We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.

Incentivized

Rippling shines in companies that prioritize streamlined HR operations and user-friendly experiences. It's ideal for: Growing companies: Easily manage HR as teams expand. Efficiency seekers: Automate tasks to save time and resources. Simple HR needs: Focus on core functionalities without overwhelm. Rippling might not be best for: Highly complex HR: Unique processes may require specialized solutions. Cloud-based hesitation: Some prefer traditional on-premises systems. Large international workforce: Current focus is on the US.

Incentivized

• User interface
• Implementation
• Ease of use

Incentivized

• Clean UI - there is no ambiguity about what function each button will perform.
• Very easy to navigate. It is not difficult to find what is being looked for.
• Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters.

Incentivized

• Handling exceptions for staff PTO requests for employees in their 90 day probationary period
• Ease of managing different hourly work week exceptions

Incentivized

• The immediate learning curve of working with workflows and recipes
• Building Reports from scratch can be fairly tedious and time consuming. Not streamlined because of having to drill down click by click.
• I am still mystified by all of the formulas that can be used to make custom reports. Rippling is robust and it takes a lot to learn what it can really do.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Great product, easy to use. We've had great employee buy in at this point, and want to continue to partner with Rippling to make the live of our employees easier, more productive, and get them back to the professional roles they are good at, while offering the administrative support they need through an HRIS.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

GoCo has done a great job of being responsive to us in working through issues in the system.

Incentivized

Overall customer support for Rippling have been excellent anytime that I have emailed. Their team responds usually within the day and have a great explanation on the issue and the recommendation on how to proceed going forward. I feel that the person that responds actually have a vested interest and truly cares about the issue/problem that you have.

Incentivized

GoCo is a little less expensive than other options and works pretty well overall

Incentivized

Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Simplify payroll
• Simplify New hire onboarding
• Difficulty with new laws during covid

Incentivized

• The organization of information increased the business efficiency
• Employee can search for themselves, leaving HR to do the things they need to be productive
• Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business.

Incentivized