GoDaddy vs. Pantheon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 8.3 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Pantheon
Score 8.4 out of 10
N/A
Pantheon is a WebOps platform where marketers and developers collaborate to drive results. The vendor states that with Pantheon, site owners maximize their capacity to update website design and functionality, responding to market trends, catering to consumer behavior, and adding real value to the business's bottom line. Today, companies compete on the basis of digital experiences, and the best results emerge from an agile build-test-learn process. Whether it's publishing content,…
$29
per month
Pricing
GoDaddyPantheon
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
Basic
$29
per month
Performance
$114
per month
Elite
Contact for quote
Offerings
Pricing Offerings
GoDaddyPantheon
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyPantheon
Considered Both Products
GoDaddy

No answer on this topic

Pantheon
Chose Pantheon
GoDaddy, HostGator and 1&1 all rely on an antiquated, virtual machine paradigm that doesn't scale well in shared hosting environments and is really difficult for novice website owners to upgrade to more sophisticated services. By contrast, Pantheon is engineered from the ground …
Chose Pantheon
Pantheon's use of Git is much better than WP Engine, and Pantheon's interface is better. However, Pantheon costs more and would likely suit medium to larger organizations.
GoDaddy's dedicated WordPress offering is much more restrictive compared with Pantheons and suits …
Chose Pantheon
GoDaddy can't compete with Pantheon's speed, support, and backed tools. We built a WordPress site for a client in Pantheon, they insisted on us moving it to their existing GoDaddy account, and within three months, they paid us to move it back to Pantheon because of the site's …
Chose Pantheon
Pantheon is definitely the best, most premium option of any WordPress hosting services I've tried. For simpler WordPress sites I prefer using SiteGround because of it's lower cost and simpler features for the client to manage.

For sites of any complexity though, Pantheon is the …
Chose Pantheon
A lot of times, we'll inherit existing environments from client projects and will work with them to not disrupt anything. What I like about Pantheon is that it's a fairly simple setup with a lot of power behind it. It can save hours of setup and admin, and is reliable enough …
Top Pros
Top Cons
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User Ratings
GoDaddyPantheon
Likelihood to Recommend
7.6
(54 ratings)
8.1
(69 ratings)
Likelihood to Renew
5.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(2 ratings)
8.9
(29 ratings)
Support Rating
10.0
(8 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
GoDaddyPantheon
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
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Pantheon
Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
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Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
Read full review
Pantheon
  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
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Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Read full review
Pantheon
  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
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Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review
Pantheon
The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
Read full review
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Pantheon
Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
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Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
Read full review
Pantheon
Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
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Implementation Rating
GoDaddy
No answers on this topic
Pantheon
Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review
Pantheon
Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
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Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
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Pantheon
  • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
  • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
  • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
Read full review
ScreenShots

Pantheon Screenshots

Screenshot of Find out in seconds if your site is ready to launch. Use Launch Check to get recommendations and discover site issues fast with our report based on over 50 automated checks.Screenshot of Our Developer Dashboard has everything you need to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale your sites, and access tools like backups and one-click core updates. Easily add team members and control access.