Likelihood to Recommend
App Maker is exceptionally strong when you need things to just get done, but your internal development team has a full queue. Or maybe you don't even
have an internal development team! If you need a check-in system, an applicant tracking system, an office cleaning checklist with notifications and reports, etc. you can use App Maker to throw something together and make sure your team can use it. You can also collaborate on it, so teams can make this part of their process improvement goals. Read full review
Quickbase is very useful for data sorting and viewing, would be good in sales and product development applications. However, in terms of lead generation and marketing funnels, it does not have the same functions as most Marketing online CRM options.
With Salesforce being such a presence in business operations, we've had to "fend off" being asked to replace our QB apps with in-house/out of the box apps from Salesforce. With the cost of Quick Base and having to justify keeping it instead of Salesforce, it's been a challenge we've been fighting.
Read full review Usability
Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
Read full review Reliability and Availability
Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
Read full review Performance
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
Read full review Support Rating
App Maker is a very "do it yourself" platform. There is a
huge amount of documentation and plenty of examples to begin learning, plus a vast community support through StackOverflow that can assist anywhere that you're stuck, but the great thing is that it's all up to you. If there are specific features that don't work, Google is always there to help troubleshoot. Read full review
The help and documentation are top notch and available 24/7. The community also provides an additional layer of assistance and creativity in problem solving. For bugs and support the QuickBase team themselves are second to none. Immediate response with a case number and personalized support. They do not quit until they've solved your issue - even if your issue is that you're confused about how something works and misinterpreted or couldn't find the documentation. They'll helpfully and knowledgeably walk you through any problem from the syntax of a difficult formula to enterprise level governance and data management issues.
Read full review In-Person Training
It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
Read full review Online Training
Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
Read full review Implementation Rating
I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
Read full review Alternatives Considered
App Maker is really kind of new in its own space. We haven't seen the level of functionality, nor the deep integrations, with anything else. It can replace a lot of products, and we've seen it in place in many applications across our organization, so it's been able to reduce our spend on products that offer specific functionality and still need to be customized.
Read full review
I've looked at some other ones. I believe Amazon has one that I looked into, but it looked a lot more complicated than what Quickbase offers. There was another one that was suggested for me to look into. I think it was a Microsoft version of once again looked into it, I was like, you still need to have some technical knowledge behind it in order to make it function.Whereas Quickbase, you don't need that. It's set out pretty plain language for anybody to pick up and start using
Read full review Scalability
It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
Read full review Return on Investment We have seen a reduction in time spent on manual processes by being able to automate functions in Google Sheets, take input with special functionality, and have App Maker do the work for us. We have seen the internal development queue decrease, which allows us to focus on larger projects that couldn't be handled by App Maker. We have seen ownership and process improvements increase in certain departments, as they are able to get to work themselves. Read full review Improved Customer Satisfaction by reducing time to market that too with a product with a great user experience. Huge Cost Saving by FTEs reduction and Improved productivity Added efficiencies The client asking for QuickBase but having a huge user base, due to licensing cost we have to offer another alternative solution. Read full review ScreenShots