TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    Google ChatSharePoint
    Editions & Modules
    No answers on this topic
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Google ChatSharePoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatSharePoint
    Considered Both Products
    Google
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    Google ChatSharePoint
    Project Management
    Comparison of Project Management features of Google Chat and Microsoft SharePoint
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Microsoft SharePoint
    -
    Ratings
    Task Management8.014 Ratings00 Ratings
    Gantt Charts8.29 Ratings00 Ratings
    Scheduling8.616 Ratings00 Ratings
    Workflow Automation7.412 Ratings00 Ratings
    Mobile Access9.225 Ratings00 Ratings
    Search9.123 Ratings00 Ratings
    Visual planning tools7.713 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Microsoft SharePoint
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Microsoft SharePoint
    -
    Ratings
    Chat9.826 Ratings00 Ratings
    Notifications9.126 Ratings00 Ratings
    Discussions8.824 Ratings00 Ratings
    Surveys9.417 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings00 Ratings
    Integrates with GoToMeeting8.07 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
    Integrates with Outlook9.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Microsoft SharePoint
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Microsoft SharePoint
    -
    Ratings
    Versioning8.817 Ratings00 Ratings
    Video files7.623 Ratings00 Ratings
    Audio files7.922 Ratings00 Ratings
    Document collaboration8.021 Ratings00 Ratings
    Access control9.318 Ratings00 Ratings
    Advanced security features9.319 Ratings00 Ratings
    Integrates with Google Drive8.115 Ratings00 Ratings
    Device sync9.624 Ratings00 Ratings
    Best Alternatives
    Google ChatSharePoint
    Small Businesses
    Flock
    Score9.5 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatSharePoint
    Likelihood to Recommend
    9.2
    (26 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.8
    (26 ratings)
    Usability
    8.9
    (9 ratings)
    8.2
    (31 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    User Testimonials
    Google ChatSharePoint
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    Google
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    ScreenShots