Google Drive vs. MEGA vs. CommUnity by Personify

Suppose you require quick access to files across multiple systems. Real-time collaboration on Google Docs, Slides, and Sheets. You don’t have to send ten different versions of the same file back and forth. One person can write a document in Los Angeles, and someone in Tokyo can be on at the same time and see their edits as they make them.

Mega is well suited for expanding cloud storage with advanced encryption, while still being the easiest to use of all the cloud storage apps. It’s Mega’s substantial free tier and solid referral program it’s a great addition to any growing business utilizing cloud storage. I’d recommend mega to my colleagues to backup, share, messages, videos, documents, anything!

Incentivized

You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.

• Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
• You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
• You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS

Incentivized

• Biggest free size.
• Availability of multible copy or versions.
• Many client access web, app and desktop application.

Incentivized

• Design of your community through the admin panel is very easy to pick up. Drag and drop functionality on the site admin allows you to make quick changes to your community on the fly. Easy to modify the look and feel of the site and keep pace with the changing needs of our membership.
• The platform is updated on an ongoing basis with new exciting functionality added with each release.
• The mobile version of the platform is very easy to use and looks great on all devices and operating systems.
• Feedback on enhancements to the platform are taken very seriously and often suggestions from customers end up on the roadmap for the platform for future enhancements.

• Advanced File Search, personally I find it uncomfortable to search for files with specific extensions within my drive in Google Drive, the interface is not very clear and the search options are limited, making this work tedious.
• In applications like Google Sheets, the number of cells is extremely small, which limits the amount of information that can be saved, this makes the tool focus on small files.
• Inherited permissions, it happens to me that in certain shared files when analyzing the permissions granted to the participants some of them are left with owner permissions without having given such property, that point is confusing so I would like the interface to be clearer.

Incentivized

• Takes a long time to log in using the web interface, upwards of 15 or 20 seconds.
• User Interface affordances can get in the way (popup hints).

Incentivized

• Not much to say in this section. Anything that the product doesn't currently do is quickly identified and prioritized appropriately on their road map.
• Chat room functionality doesn't exist yet, but has been placed on roadmap.
• Instant messaging between users doesn't exist yet, but is roadmapped.
• We're unable to run a couple of specific reports, based on what's available in the reporting tool. There's a workaround that our community administrator can perform that is a little more time consuming.

It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.

Small World Labs has been a great partner in relaunching our community. They have had great ideas of new ways to use our community to better service our members. They are very knowledgeable in the world of online communities and are forward thinking about new functions to enhance the user experience.

It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.

Incentivized

Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.

Incentivized

There are a multitude of options to configure the exact user experience you want and what you want to emphasize.

Always available

Incentivized

Uptime has never been an issue.

The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.

Incentivized

Speed is not an issue.

It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.

While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.

Incentivized

The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.

The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.

Incentivized

In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.

Online training is through online webinar & how-to posts and videos in the client community.

It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases

We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.

Apple Drive dosn't offer that much storage and doesn't provide vast features with collaborative tools like docs , spreadsheet and forms etc. Google drive also allows you to search for files and folders that contain certain words in their title or content in any perticular file. therefore search is very deep and reliable and hepls to access your data easily

MEGA has a great user interface that I prefer to some of its competitors, although it is mostly par for the course, modeled after conventional file explorers such as you would find in the Windows Explorer, classic File Manager application, or OS X Finder. I do prefer some of its user interface decisions and clean, sleek design, and I find it more user-friendly than Google Drive, iCloud, or OneDrive. However, I feel that it lacks capabilities in the file sharing department because some of its sharing features are hidden in different tabs.

Incentivized

We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.

I have always been able to access

Incentivized

• It has given our operation remote capabilities
• Easier to access and understand client's need through collaborative enviroment
• availability to digital resources fast and easy
• saved our operation hundreds of dollars in physical storage (both investment and maintenance)
• our operation became easier for new staff to get onboard: small learning curve to use it

• You can create backups without needing to occupy the cloud you share with other workers.
• You can share large files quite quickly. Also, those who receive the link can access the file in just a few minutes.

• Our community has had more than 100,000 interactions within the first 7 months of launching - and the product has been stable.
• Small World Labs even contributes to the conversations in the community by participating with our community members and moderating, when necessary.
• Our community experiences a high level of knowledge sharing (one of our goals), and is resulting in more informed and creative volunteers.