TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys

    Score7.9 out of 10
    N/AGoogle Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

    $10

    per completed survey

    Pollfish

    Score9.1 out of 10
    N/APollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.

    $0.95

    one-time fee per completed survey

    Pricing
    Google SurveysPollfish
    Editions & Modules
    Surveys
    10¢
    per completed survey
    DIY Platform
    Starting at $0.95
    per response
    Full Service Projects
    Projects start at $5,000
    per project
    Enterprise
    Packages starting at $10,000
    per year annual commitment
    Offerings
    Pricing Offerings
    Google SurveysPollfish
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google SurveysPollfish
    Considered Both Products
    Google
    No answer on this topic
    Prodege LLC
    Chose Pollfish
    Started using when Google Surveys were deprectaed
    Incentivized
    Chose Pollfish
    Much better. There were several times where SurveyMonkey gave me so many obvious bot answers that I questioned the reliability of all the data. Google Surveys is fine for quick internal surveys (like where should we order lunch from) but I don't use it for much else.
    Incentivized
    Chose Pollfish
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    98%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    98%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    98%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    94%
    Implementation went as expected
    44 Answers
    Features
    Google SurveysPollfish
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys and Pollfish
    Feature
    Google Surveys
    8.3
    17 Ratings
    3% above category average
    Pollfish
    7.6
    50 Ratings
    6% below category average
    Survey templates9.517 Ratings8.250 Ratings
    Themes7.715 Ratings6.535 Ratings
    Custom logo/branding7.714 Ratings8.135 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys and Pollfish
    Feature
    Google Surveys
    9.2
    16 Ratings
    8% above category average
    Pollfish
    8.5
    56 Ratings
    0% below category average
    Changes to live survey9.915 Ratings7.438 Ratings
    Question design help9.313 Ratings8.552 Ratings
    Multiple question types8.416 Ratings9.756 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys and Pollfish
    Feature
    Google Surveys
    7.5
    15 Ratings
    11% below category average
    Pollfish
    8.5
    54 Ratings
    2% above category average
    Survey logic flexibility7.515 Ratings8.554 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys and Pollfish
    Feature
    Google Surveys
    8.4
    16 Ratings
    3% above category average
    Pollfish
    8.3
    56 Ratings
    2% above category average
    Response tracking8.516 Ratings8.954 Ratings
    Data export9.415 Ratings8.456 Ratings
    Standard reports7.814 Ratings8.349 Ratings
    Custom reports8.412 Ratings7.541 Ratings
    Analytics7.814 Ratings8.346 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys and Pollfish
    Feature
    Google Surveys
    8.3
    16 Ratings
    4% below category average
    Pollfish
    8.9
    40 Ratings
    3% above category average
    Access controls7.915 Ratings8.940 Ratings
    Compliance8.813 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys and Pollfish
    Feature
    Google Surveys
    5.8
    13 Ratings
    33% below category average
    Pollfish
    9.1
    45 Ratings
    12% above category average
    Vendor-offered crowdsourcing5.810 Ratings9.542 Ratings
    Respondent restrictions5.812 Ratings8.741 Ratings
    Best Alternatives
    Google SurveysPollfish
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SurveysPollfish
    Likelihood to Recommend
    8.6
    (17 ratings)
    9.1
    (57 ratings)
    Usability
    8.8
    (15 ratings)
    8.8
    (57 ratings)
    Support Rating
    7.5
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    Google SurveysPollfish
    Likelihood to Recommend
    Google
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
    Read full review
    Prodege LLC
    Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
    Incentivized
    Read full review
    Pros
    Google
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
    Read full review
    Prodege LLC
    • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
    • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
    • Be able to insert videos in order to make quick creativity tests.
    • Obtain quick results. Most of the times in only one day, even with specific segmentations.
    Incentivized
    Read full review
    Cons
    Google
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
    Read full review
    Prodege LLC
    • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
    • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
    • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
    Incentivized
    Read full review
    Usability
    Google
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
    Read full review
    Prodege LLC
    For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
    Incentivized
    Read full review
    Support Rating
    Google
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
    Read full review
    Prodege LLC
    No answers on this topic
    Alternatives Considered
    Google
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
    Read full review
    Prodege LLC
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
    Read full review
    Prodege LLC
    • Drives a lot of traffic to our website when consumer insights pieces are put out
    • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
    • Drives our strategy for certain areas of our product development
    Incentivized
    Read full review
    ScreenShots

    Pollfish Screenshots

    Screenshot of an executive ready report generated with AI Reports, with comprehensive AI survey analysis. The engine reads questionnaire context, runs statistical tests, and codes open-ended responses to draft a polished, evidence-based report.