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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys (discontinued)

    Score7.9 out of 10
    N/AGoogle Surveys was an app for custom surveys, and part of Google Apps for Work. Survey responses could be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives. The app has been discontinued, and is no longer available.N/A

    QuestionPro

    Score9.1 out of 10
    N/AQuestionPro is a insights and experience management platform, designed to help organizations of all sizes, from small businesses and academic institutions to large corporations, collect and analyze data to make better decisions. The platform provides an integrated ecosystem of tools for conducting everything from simple polls to complex, multi-stage research studies, supporting both quantitative and qualitative analysis. Core platforms and use…

    $99

    per month per user

    Pricing
    Google Surveys (discontinued)QuestionPro
    Editions & Modules
    No answers on this topic
    Essentials
    $0
    Free for life per user
    Team Edition
    $83
    per month per user
    Advanced
    $99
    per month per user
    Research Edition
    Contact Vendor
    Offerings
    Pricing Offerings
    Google Surveys (discontinued)QuestionPro
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Surveys (discontinued)QuestionPro
    Considered Both Products
    Discontinued Products
    No answer on this topic
    QuestionPro Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Google Surveys (discontinued)QuestionPro
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    8.4
    17 Ratings
    4% above category average
    QuestionPro
    9.7
    4 Ratings
    19% above category average
    Survey templates9.617 Ratings10.04 Ratings
    Themes7.815 Ratings9.04 Ratings
    Custom logo/branding7.814 Ratings10.04 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    9.3
    16 Ratings
    9% above category average
    QuestionPro
    9.7
    5 Ratings
    13% above category average
    Changes to live survey9.915 Ratings10.05 Ratings
    Question design help9.413 Ratings9.05 Ratings
    Multiple question types8.616 Ratings10.05 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    7.6
    15 Ratings
    10% below category average
    QuestionPro
    10.0
    5 Ratings
    18% above category average
    Survey logic flexibility7.615 Ratings10.05 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    8.5
    16 Ratings
    5% above category average
    QuestionPro
    9.4
    5 Ratings
    15% above category average
    Response tracking8.716 Ratings10.05 Ratings
    Data export9.615 Ratings10.05 Ratings
    Standard reports7.814 Ratings8.05 Ratings
    Custom reports8.612 Ratings10.04 Ratings
    Analytics7.814 Ratings9.05 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    8.4
    16 Ratings
    3% below category average
    QuestionPro
    10.0
    5 Ratings
    15% above category average
    Access controls7.915 Ratings10.05 Ratings
    Compliance8.813 Ratings10.04 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys (discontinued) and QuestionPro
    Feature
    Google Surveys (discontinued)
    5.9
    13 Ratings
    31% below category average
    QuestionPro
    7.7
    4 Ratings
    5% below category average
    Vendor-offered crowdsourcing5.910 Ratings5.33 Ratings
    Respondent restrictions5.912 Ratings10.04 Ratings
    Best Alternatives
    Google Surveys (discontinued)QuestionPro
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.1 out of 10
    SurveyMonkey
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Surveys (discontinued)QuestionPro
    Likelihood to Recommend
    8.7
    (17 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (6 ratings)
    Usability
    8.8
    (15 ratings)
    10.0
    (3 ratings)
    Support Rating
    7.5
    (12 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Google Surveys (discontinued)QuestionPro
    Likelihood to Recommend
    Discontinued Products
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
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    QuestionPro Inc
    QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
    Incentivized
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    Pros
    Discontinued Products
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
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    QuestionPro Inc
    • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
    • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
    • It has a very nice combination of great power and ease of use.
    • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
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    Cons
    Discontinued Products
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
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    QuestionPro Inc
    • The current user interface for designing and editing questions is truly awful. A big step backwards from earlier user interfaces which were great.
    • Customer support is not very helpful.
    • Results of survey are not exported in a way that is easy to translate into R data frame.
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    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    QuestionPro Inc
    It's a fine product, but it's also a very competitive field, so it wouldn't take much to knock QuestionPro from top tier status. I would like to see more functionality in all programs, so whichever program does that first is likely to get my money in the next round of budgeting.
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    Usability
    Discontinued Products
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
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    QuestionPro Inc
    QuestionPro is very easy to use. There are lots of question types and drag and drop functionality. There are lots of ways that make the platform easy to use
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    Support Rating
    Discontinued Products
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
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    QuestionPro Inc
    They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
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    Implementation Rating
    Discontinued Products
    No answers on this topic
    QuestionPro Inc
    Try every feature and test take your surveys multiple times, running through different scenarios.
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    Alternatives Considered
    Discontinued Products
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
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    QuestionPro Inc
    First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
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    QuestionPro Inc
    • QuestionPro is being used to automate surveys that were previously done by hand. We would not have been able to do this without the anonymous tracking feature. It has cut turnaround of reports by more than half.
    • This is of course more efficient, but this could be expected of any software that automates a survey for you.
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    ScreenShots