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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    OneLogin by One Identity

    Score9.4 out of 10
    N/AOneLogin is an identity and access management (IAM) product from One Identity since the October 2021 acquisition, featuring single sign-on (SSO), multi-factor authentication, provisioning, cloud directory, and more.

    $4

    per month per user

    Pricing
    Google VoiceOneLogin by One Identity
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Advanced (bundle)
    $4
    per month per user
    Professional (bundle)
    $8
    per month per user
    Offerings
    Pricing Offerings
    Google VoiceOneLogin by One Identity
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Aside from the bundle options, OneLogin offers its services a la carte, and therefore these prices can vary depending on your business's needs.
    More Pricing Information
    Community Pulse
    Google VoiceOneLogin by One Identity
    Considered Both Products
    Google
    No answer on this topic
    One Identity
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    Google VoiceOneLogin by One Identity
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and OneLogin by One Identity
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    OneLogin by One Identity
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and OneLogin by One Identity
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    OneLogin by One Identity
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and OneLogin by One Identity
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    OneLogin by One Identity
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and OneLogin by One Identity
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    OneLogin by One Identity
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Google Voice and OneLogin by One Identity
    Feature
    Google Voice
    -
    Ratings
    OneLogin by One Identity
    9.0
    23 Ratings
    9% above category average
    ID-Management Access Control00 Ratings10.019 Ratings
    ID Management Single-Sign On (SSO)00 Ratings10.020 Ratings
    Multi-Factor Authentication00 Ratings7.021 Ratings
    Password Management00 Ratings10.020 Ratings
    Account Provisioning and De-provisioning00 Ratings8.018 Ratings
    ID Management Workflow Automation00 Ratings8.016 Ratings
    ID Risk Management00 Ratings10.017 Ratings
    Best Alternatives
    Google VoiceOneLogin by One Identity
    Small Businesses
    CallFire
    Score9.7 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Microsoft Entra External ID
    Score9.3 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceOneLogin by One Identity
    Likelihood to Recommend
    7.5
    (73 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (11 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    8.3
    (6 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceOneLogin by One Identity
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    One Identity
    OneLogin is very convenient. Users can register their own iPhone or Android to act as their authorization device, meaning they will likely always have access to the OneLogin security code. The OneLogin application then allows the users to hit a button instead of inputting the security code to validate their two-factor authorization. OneLogin is great for businesses who need to enforce secure access into their various systems and tools. By consolidating the security into a single login with security device two-factor authorization, it makes it safe and easy to manage.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    One Identity
    • Connects with a lot of different vendors, tools, and sites. It is also customizable to where you can add almost any site you are logging into. This makes it especially useful for team members who may use a tool that other team members within the company do not use.
    • It works. I've used a few keychain apps that work for a little while, or never work, and this app works 99.99% of the time. Only on one experience have I experienced issue access sites and that was due to user error.
    • It's easy to update passwords and usernames within the app. It allows password resets to be an easy process and lowers the time in updating items everywhere.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    One Identity
    • Lack of administrative APIs for creating or setting up new connectors: This prevents the automated integration to federations and requires manual setup rather than discovery-based automated setup.
    • Customization of the interface: The potential configuration of the interface are still limited at the moment (logo, primary and secondary colors, background). This prevents the usage of the platform as a communication medium or to organize the space in a more standard fashion (for our institution)
    • There are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning actions not being completed
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    One Identity
    No answers on this topic
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    One Identity
    OneLogin is very easy to use. The most complicated part is the user setup and even that is not difficult. After everything is working, using it day to day is trivial. All you have to do is have the application ready on your phone and you can use a single set of login credentials to access all of your tools securely.
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    One Identity
    There has never been an issue where I have needed to use the OneLogin support so it would be unfair to rate them anything other than a 10 on their ability to provide support. Like I said its a very basic platform that we use it for with no issues.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    One Identity
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    One Identity
    OneLogin has a lesser cost as compared to other solutions. It also has a successful POC, partner expertise, integration with in-house and cloud-based apps, and provides restriction of access from unauthorized devices. It is a secure solution with industry-standard encryption, a good dashboard, and a cloud-based solution. In my opinion, there is not too much effort involved in the integration and it provides good OEM support.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    One Identity
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    One Identity
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    One Identity
    • The one big benefit would be time-saving. It is a very convenient platform.
    • The access outside of the office also allows me to work at home or in my spare time for additional business that needs to be taken care of.
    Incentivized
    Read full review
    ScreenShots