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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    RMail

    Score10 out of 10
    N/ARMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

    $7

    per month

    Pricing
    Google VoiceRMail
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    RMail Personal
    $7.00
    per user, per month
    RMail Standard
    $15.00
    per user, per month
    Shared Volume
    Varies by Plan
    for 5 or more users
    Offerings
    Pricing Offerings
    Google VoiceRMail
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google VoiceRMail
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and RMail
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    RMail
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and RMail
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    RMail
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and RMail
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    RMail
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and RMail
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    RMail
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.551 Ratings00 Ratings
    Best Alternatives
    Google VoiceRMail
    Small Businesses
    CallFire
    Score9.7 out of 10
    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    OpenText Core Email Encryption
    Score9.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    DataMotion
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceRMail
    Likelihood to Recommend
    7.5
    (73 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.1
    (2 ratings)
    Usability
    8.0
    (11 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    6.4
    (2 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceRMail
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    RPost
    RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    RPost
    • Read receipts tell you the time a message was actually opened
    • The electronic signature feature is nice, and usually not included with these types of services
    • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
    • Recipients do have the option of creating an account, but generally they don't need to
    • Outlook integration is very easy to set up
    • Gmail integration within Chrome is pretty amazing
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    RPost
    • Program plug-in crashes on occasion.
    • Issues can arise if your computer's clock is not synced to RMail's time servers.
    • Setup was initially tedious (but has gotten much better since 2019).
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    RPost
    I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    RPost
    It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
    Read full review
    Performance
    Google
    No answers on this topic
    RPost
    Works well routinely without problems.
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    RPost
    Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    RPost
    Works great.
    Read full review
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    RPost
    RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    RPost
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    RPost
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    RPost
    • There's not much ROI, because we don't get it much cheaper than the list price.
    • However, being able to offer this service strengthens our service offerings.
    Read full review
    ScreenShots

    RMail Screenshots

    Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote