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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Skedda

    Score10 out of 10
    N/ASkedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

    $249

    per month 35 spaces included

    Pricing
    Google VoiceSkedda
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Plus
    $249
    per month 35 spaces included
    Premier
    $349
    per month 45 spaces included
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Google VoiceSkedda
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing is based on the number of bookable spaces alongside other paid platform features. Custom pricing is available for enterprise-level customers. Discounts are available for annual and multi-year payment.
    More Pricing Information
    Features
    Google VoiceSkedda
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Skedda
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Skedda
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Skedda
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Skedda
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Skedda
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Skedda
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Skedda
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Skedda
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Best Alternatives
    Google VoiceSkedda
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceSkedda
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.1
    (1 ratings)
    Usability
    8.0
    (11 ratings)
    7.3
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceSkedda
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Skedda
    It is really well suited for managing either desks and meeting rooms, or resources. It was really important for us that equipment could be included as bookable items because we can then track who has them - where and when. The self-service nature of bookings allows everyone to manage their own time.
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Skedda
    • the clear and accurate map of the space
    • different filters (grid, day, map) for different users
    • being able to build a questionnaire within the booking form
    • giving people easy access to log-in
    • the amount of control you can have over what your users see
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Skedda
    • Only one account can be setup as the overall owner of the system with control to adjust key settings. It would be good if more than one owner could be assigned to spread out the workload, without the need to for a shared account.
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Skedda
    great system, flexible, fast and supportive
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Skedda
    For a non-tech person, it isn't clear to me how to create and use tags. Some instruction/training would be useful.
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Skedda
    The response time is extremely quick and the video responses are great to refer back to.
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    Skedda
    For a non tech person more training on the in-depth functionality would be appreciated and useful.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Skedda
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Skedda
    Skedda is much more comprehensive than these products and has infinitely more controls and options than Survey Monkey or Google Surveys. It would be difficult to implement either platform for the scale of reservations and scheduling we are currently using Skedda for and would make saving user information much more time-consuming for the staff of our organization.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Skedda
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Skedda
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Skedda
    • we have been able to increase the amount of people using the spaces - from 20 companies a week, to up to 30 because we gave people the power to book
    • employees don't have to keep checking emails from people asking about availability - users can just see this for themselves so this saved us a lot of time and workload
    Read full review
    ScreenShots

    Skedda Screenshots

    Screenshot of the Skedda booking calendar that allows users to automate complex booking tasks.Screenshot of the interactive map that allows users to view availability and book directly. It is custom designed to perfectly match any layout.Screenshot of Skedda's user management capabilities, used to make decisions regarding how users can book space.Screenshot of where Skedda allows organizations to automate tricky, time-consuming parts of managing bookable spaces.Screenshot of the mobile app that allows users to interact with Skedda while on the move from any mobile device.Screenshot of Skedda's insights dashboard that enables users to make the right decisions when it comes to smart space management.