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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    Google WorkspacePractice Fusion
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    Google WorkspacePractice Fusion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google WorkspacePractice Fusion
    Considered Both Products
    Google
    No answer on this topic
    Practice Fusion
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Features
    Google WorkspacePractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Google Workspace and Practice Fusion
    Feature
    Google Workspace
    -
    Ratings
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Real-time eligibility verification00 Ratings10.01 Ratings
    Claims management00 Ratings10.01 Ratings
    Coding00 Ratings10.03 Ratings
    Patient billing00 Ratings10.01 Ratings
    Financial Reporting00 Ratings1.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Google Workspace and Practice Fusion
    Feature
    Google Workspace
    -
    Ratings
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Rule-based scheduling00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings5.05 Ratings
    Multi-location support00 Ratings7.23 Ratings
    Calendar interface00 Ratings1.07 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Google Workspace and Practice Fusion
    Feature
    Google Workspace
    -
    Ratings
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Charting / document management00 Ratings7.07 Ratings
    Templates00 Ratings6.06 Ratings
    Patient portal00 Ratings7.14 Ratings
    Mobile/tablet support00 Ratings9.94 Ratings
    Fax integration00 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings7.73 Ratings
    Workflow automation00 Ratings1.04 Ratings
    Speech recognition00 Ratings9.01 Ratings
    Customization00 Ratings1.06 Ratings
    E-prescribing00 Ratings5.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Google Workspace and Practice Fusion
    Feature
    Google Workspace
    -
    Ratings
    Practice Fusion
    7.2
    7 Ratings
    15% below category average
    HIPAA compliance00 Ratings5.07 Ratings
    Role-based permission levels00 Ratings4.06 Ratings
    Data backups and redundancy00 Ratings9.84 Ratings
    Local mode / networking failsafe00 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Google Workspace and Practice Fusion
    Feature
    Google Workspace
    -
    Ratings
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Task tracking00 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings1.05 Ratings
    Multi-office / multi-physician capabilities00 Ratings1.05 Ratings
    Best Alternatives
    Google WorkspacePractice Fusion
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspacePractice Fusion
    Likelihood to Recommend
    8.3
    (121 ratings)
    1.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (12 ratings)
    3.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    2.2
    (12 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google WorkspacePractice Fusion
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Practice Fusion
    No answers on this topic
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Practice Fusion
    No answers on this topic
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots