Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana
Score 8.6 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$0
IBM Machine Learning for z/OS
Score 10.0 out of 10
N/A
IBM Machine Learning for z/OS® brings AI to transactional applications on IBM zSystems. It can embed machine learning and deep learning models to deliver real-time insight, or inference every transaction with minimal impact to operational SLAs.N/A
New Relic
Score 7.8 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
GrafanaIBM Machine Learning for z/OSNew Relic
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
GrafanaIBM Machine Learning for z/OSNew Relic
Free Trial
YesNoNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GrafanaIBM Machine Learning for z/OSNew Relic
Considered Multiple Products
Grafana
Chose Grafana
Grafana gives more flexibility to explore its features. A new user can explore experiment and work with free Grafana account and find if it is suitable for them.Other platforms don't have the features in their freemium version that Grafana has. It lets us try features of …
Chose Grafana
Easy to use
Easy to configure
Cost efficient
Chose Grafana
Grafana is more flexible, readily adopts other tools frameworks instead of forcing you to use their agent, doesn't force you into Vendor lock-in, and embraces open source, self-hosted, and Enterprise. Similar companies would like you to use their specific tooling and don't …
IBM Machine Learning for z/OS

No answer on this topic

New Relic
Chose New Relic
Solarwinds was good until they migrated to a new kind of offering and discounting the old product making it more expensive and less flexible for our specific use-case.
The free trial also helped me try and get started without needing to commit.
I think right now New Relic is the …
Chose New Relic
Because of its easy to use, its good features, value for money.
Chose New Relic
New Relic stood out to us primarily because of its all-in one approach, combining APM, infra monitoring, logs and alerts in single platform. Compared to other tools we evaluated, if offered a smoother on boarding experience and required less stitching together of different …
Chose New Relic
New Relic is the easiest to adopt, the price is in line with the other tools, and it has the lowest threshold to cross in order to learn the system and the platform. Adopting OpenTelemetry has been helpful in getting data aligned, and their documentation has been sufficient for …
Chose New Relic
New Relic's APM is better than Datadog's. It has better traces and dashboards. The Apdex-based alerts are accurate and work predictably even at a large scale. However, New Relic can become expensive as the volume of data ingested grows. Datadog has better dashboards and …
Chose New Relic
We selected New Relic because we were more readily able to send metrics and performance data to one centralized location, and perform a variety of visualization and correlation tasks in a single location, with a single application.
Chose New Relic
New Relic One's new billing model is attractive and allows us to focus on using the correct tools, not counting how many places we would like to use a tool.
Chose New Relic
New Relic has a lot of benefits comparing to other solutions.

The main one is usability, compared to other solutions on the market, the interface and usability beats everything else and without good user experience, the user tends to ignore the solution.
Chose New Relic
We have been using multiple different tools until we started using New Relic. But New Relic is really one place you can have all of these metrics accessed. This helps the tech team to correlate data between different apps and identifying issue. It also helped us to reduce the …
Chose New Relic
New Relic is way more advanced than other tools we evaluated.
Features
GrafanaIBM Machine Learning for z/OSNew Relic
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Grafana
8.3
7 Ratings
3% above category average
IBM Machine Learning for z/OS
-
Ratings
New Relic
-
Ratings
Pixel Perfect reports7.97 Ratings00 Ratings00 Ratings
Customizable dashboards8.57 Ratings00 Ratings00 Ratings
Report Formatting Templates8.47 Ratings00 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Grafana
8.0
6 Ratings
3% above category average
IBM Machine Learning for z/OS
-
Ratings
New Relic
-
Ratings
Drill-down analysis7.96 Ratings00 Ratings00 Ratings
Formatting capabilities8.46 Ratings00 Ratings00 Ratings
Integration with R or other statistical packages7.76 Ratings00 Ratings00 Ratings
Report sharing and collaboration8.05 Ratings00 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Grafana
8.4
6 Ratings
3% above category average
IBM Machine Learning for z/OS
-
Ratings
New Relic
-
Ratings
Publish to Web8.16 Ratings00 Ratings00 Ratings
Publish to PDF8.66 Ratings00 Ratings00 Ratings
Report Versioning8.26 Ratings00 Ratings00 Ratings
Report Delivery Scheduling8.46 Ratings00 Ratings00 Ratings
Delivery to Remote Servers8.66 Ratings00 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Grafana
8.6
6 Ratings
10% above category average
IBM Machine Learning for z/OS
-
Ratings
New Relic
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.66 Ratings00 Ratings00 Ratings
Location Analytics / Geographic Visualization9.06 Ratings00 Ratings00 Ratings
Predictive Analytics8.56 Ratings00 Ratings00 Ratings
Pattern Recognition and Data Mining8.34 Ratings00 Ratings00 Ratings
Best Alternatives
GrafanaIBM Machine Learning for z/OSNew Relic
Small Businesses
Supermetrics
Supermetrics
Score 9.8 out of 10
InterSystems IRIS
InterSystems IRIS
Score 7.9 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Supermetrics
Supermetrics
Score 9.8 out of 10
Posit
Posit
Score 10.0 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
IBM Analytics Engine
IBM Analytics Engine
Score 7.2 out of 10
Posit
Posit
Score 10.0 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
GrafanaIBM Machine Learning for z/OSNew Relic
Likelihood to Recommend
9.4
(7 ratings)
10.0
(2 ratings)
7.9
(145 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
8.8
(16 ratings)
Usability
9.6
(3 ratings)
-
(0 ratings)
8.4
(11 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
4.0
(1 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
GrafanaIBM Machine Learning for z/OSNew Relic
Likelihood to Recommend
Grafana Labs
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
Read full review
IBM
IBM Watson Machine Learning is an AI-based scalable self-learning model for any type of business. It can be used to help any company automate repetitive tasks, predict future trends, and make data-driven decisions. I used it to predict stock prices based on certain variables. It works well, cost me nothing, and gives me the ability to create my own AI-based models that I can use for any purpose.
Read full review
New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Read full review
Pros
Grafana Labs
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
Read full review
IBM
  • Good machine learning tool
  • Easy integration
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
Read full review
Cons
Grafana Labs
  • There are some settings which we can't configure from UI (Web Console).
  • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
  • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
Read full review
IBM
  • Proper usage of REST API documentation is missing.
  • Not localization friendly, cannot support regional or local language documents.
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Read full review
Likelihood to Renew
Grafana Labs
No answers on this topic
IBM
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
Grafana Labs
It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
Read full review
IBM
No answers on this topic
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Read full review
Reliability and Availability
Grafana Labs
No answers on this topic
IBM
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
Grafana Labs
No answers on this topic
IBM
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Support Rating
Grafana Labs
No answers on this topic
IBM
IBM had a hard time providing business level support. There were a lot of data scientists and technology experts but rarely a simple business person shows up. Also the way IBM operates IBM Consulting has competing priorities as compared to IBM Technology. This has resulted in a lot of confusion at the client's end.
Read full review
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
Implementation Rating
Grafana Labs
No answers on this topic
IBM
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Alternatives Considered
Grafana Labs
Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
Read full review
IBM
We have been using Microsoft Azure as a machine learning tool. But the challenges remain the same. These are all tools that you need a robust analysis before a decision on the tool. Unfortunately, the technology company cannot make that determination due to lack of core business understanding. Without that the project is doomed.
Read full review
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Read full review
Scalability
Grafana Labs
No answers on this topic
IBM
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Return on Investment
Grafana Labs
  • Grafana has replaced many higher priced tools
  • The integrations are seemless with multiple backends
  • Combining graphs and dashboards from multiple data sources is a game changer
Read full review
IBM
  • Create secure business environment.
  • Save upto 90% of manual labor.
  • Improve my sales and marketing ROI.
Read full review
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots