Likelihood to Recommend Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
Read full review HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.
Read full review Pros Customization of interview plans, questions, interviewer roles for multiple positions Manages efficient and timely candidate, hiring manager, and interviewer communication Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems Provides analytics and reporting to allow for data insights and process improvements Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date Read full review It allows candidates to be recorded answering some initial interview questions and eliminates the need for recruiters or hiring manager to get on the phone or meet with them live. It stores the video interviews in a manner that is easy to do, use, and recover. It's also great to be able to record these interviews and then they can be shared with others on the team as needed for panel interview purposes, etc. Read full review Cons Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday. Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL. Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now. Read full review We have experienced some technical issues with the Live Interview feature. A lot of time it is because the user's computer settings are not set up correctly. They are working on adding a feature that will allow you to edit the email templates. Hoping for this to be released soon as it is nice to have different communications sent out for different cites around the globe. Customized CodeVues can be difficult to set up. Recommend having a technical employee help out with this. Would like to see more CodeVue questions added to the Question Library. Read full review Likelihood to Renew we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
Read full review The company is currently looking into other ATS systems, with that we aren't sure the need to continue to use HireVue.
Read full review Usability Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
Read full review Because it's pretty much a "plug and play" solution.
Read full review Support Rating I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Read full review Implementation Rating I think we could have used more delivered functionality and less customized which now results in more maintenance
Read full review Alternatives Considered Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
Read full review Gray Peak doesn't even compare to HireVue. Where I think Gray Peak is a 2 or 3 out of 10, I am absolutely convinced that HireVue is a 10! Yes there are probably some tweaks for HireVue but this product is truly amazing. It impresses me each day with the volume that we are able to put through and how it is a complete convenience for ALL parties involved in the process
Read full review Return on Investment Streamlined the hiring process and new hire time to value Increased satisfaction for hiring managers and sales account managers Allowed us to gain access to a bigger and more targeted talent pool Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts Read full review Time to fill has been reduced/ shortened since we are able to screen more candidates quicker. Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules. Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening. Shana Kapustin Canadian Director, Human Resources & global Talent Acquisition
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