Greenshades vs. Paypro Workforce Management

We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Incentivized

• Requesting Time- Off, which can include PTO and sick time.
• Managing the hours that you have worked during each pay period.
• Seeing past pay information.
• Quick access to W-2.

Incentivized

• Setting up new employees is very easy and only takes a couple of minutes.
• We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.

Incentivized

• Communication - New product rollouts
• Billing - Rarely gets this right the first time
• Timeliness on making year-end submissions available
• Troubleshooting - New product rollouts

Incentivized

• Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
• Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
• Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Incentivized

We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

Incentivized

The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

Incentivized

I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.

Incentivized

The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!

Incentivized

In my previous place of employment, we used the Paycom system as our resource for managing hours and time. I do believe that the Paycom system had more privacy and safety aspects implemented with their software. However, Greenshades Software is a very user-friendly website that provides all of the resources that are necessary to do the job well!

Incentivized

We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.

Incentivized

• Enables multiple team members to access payroll
• Eliminates the need for a GP server to run our payroll internally
• Assists greatly with filing our tax returns on-time and correctly.

Incentivized

• Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
• It's cheaper than other payroll company.

Incentivized