Consul vs New Relic

• Service Health: Using Consul for service health/discovery has been critical to our success in a hybrid environment
• K/V Store: The Consul K/V store is the best solution out there for our particular use case, which is as a locking mechanism to coordinate otherwise random runs of our configuration management system. This has allowed us to have peace of mind of system availability in our on-prem infrastructure.
• API: The Consul API as a whole is excellent and extremely easy to work with
• Documentation: Hashicorp really does documentation well. Their examples are easy to follow and everything is written in a manner that is easy to understand for beginners with the tool.

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• The New Relic agent does a great job of monitoring and profiling an application.
• The New Relic alerts make it easy for us to define when individuals should be alerted to an issue.
• New Relic Synthetics helps us monitor our websites and provide insights into our uptimes.

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• We would like to see more out of the box training for Consul use.
• Best practice examples would be nice for routing.
• The agent could be easier to run.

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• Sometimes we can't drill down deep enough on errors or traces.
• Inter communication paths are not obvious (stack) though service maps are helpful at times.
• I often feel like it's not really built for cloud monitoring and microservices.
• There are additional plugins that our IT dept can't seem to get working with our product, like Kubernetes, PostgreSQL.

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• Consul has paid for itself just in monitoring and keeping us notified alone.
• Configuration changes can be monitored and will make even your Security team smile.
• The time saving tools will help make even a lean IT team work like a larger force.

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• I can't speak to this specifically as I'm just an end user, so I'll speak in terms of the impact on our team. We've used New Relic to monitor a new page we're still in the process of fully rolling out.
• It allows us to keep an eye on our overall page performance (several different metrics), JavaScript error rate, and other custom logging to make sure the new page is not having any significant downturns in these areas.
• By comparing these stats to the previous version of the page, we can feel confident in continuing to roll out the new page, and get early warning signs if something goes wrong.
• Our high priority alerts are tied in to OpsGenie so we get custom notifications off hours.

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